Bench Technician

Golden State Communications; San Jose (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Job summary

Golden State Communications in San Jose, California, is seeking a qualified technician to repair and troubleshoot Two-Way radio products. The ideal candidate will have an AS degree in Engineering or a related field, along with 3+ years of experience. Responsibilities include following service orders, troubleshooting to the component level, and training on Motorola products.

The role requires proficiency in instrumentation and a strong customer service orientation. Benefits include 401k and medical coverage.

Qualifications

• Current experience with Two-Way radio products, 3+ years in a related role.
• Extensive troubleshooting experience with analog and digital circuitry.
• Customer service skills and ability to meet production goals.

Responsibilities

• Follow written and verbal instructions to perform repairs.
• Troubleshoot components using instrumentation.
• Complete training on newly released Motorola products.

Skills

Troubleshooting

Instrumentation use

Microsoft Office Suite

Customer service orientation

Education

AS degree in Engineering or related field

Certification in radio equipment

Tools

Service monitors

Oscilloscope

Watt meters

Frequency generator

Frequency counter

Job description

Pay

60-70k annually

Benefits

• 401k
• Medical
• Dental
• Vision

Responsibilities

• Follow written and/or verbal instructions and daily service schedules to do repairs.
• Troubleshoots to the component level (analog and digital circuitry) with the use of instrumentation and test aids.
• Repairs and/or replaces the respective components.
• Fills out repair report with detailed failures, and noting correct assembly/model numbers, physical damage, functional defects, components replaced.
• Fills out repair estimates when requested by manager and submits requisition for parts needed to perform repairs.
• Communicates with Service Manager on the completion of service orders.
• Knowledge in Microsoft Office Suite & Tools.
• Very fluent in using instrumentation (service monitors, oscilloscope, watt meters, frequency generator, frequency counter, etc.).
• Completes training on newly released Motorola products.

Qualifications

• Current experience with Two-Way radio products. AS degree in Engineering or related field or equivalent certification plus 3+ years of experience desired.
• Extensive troubleshooting experience to the component level, including both analog and digital circuitry.
• Able to troubleshoot OEM radio products with or without schematics and OEM assemblies.
• Candidates must have experience meeting daily production goals in a fast-paced environment.
• Previous employment with Motorola, Two-Way radio dealers, Public Safety repair shops and other manufacturers is a plus.
• Certifications on OEM radio equipment is a plus.
• Must be customer service oriented.
• Background checks are part of our hiring process, which may include a Motor Vehicle Record check.