Field Technician - Two Way Radio

Aerowave Technologies; Coppell (TX); On-site; USD 30,307 - 44,083; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

EmergencyMD is looking for a Radio Service Technician in Coppell, Texas. As a key member of our team, you'll provide exceptional customer service and technical support for VHF/UHF digital systems. This full-time position offers a competitive pay range of $22 to $32 per hour based on experience.

Responsibilities include installing, troubleshooting, and maintaining communication equipment, along with utilizing various test equipment. Benefits include health insurance, dental insurance, and a 401(k).

Qualifications

• Install and provide technical support for VHF/UHF systems.
• Program subscriber code plugs for different DMR channel types.
• Use test equipment for RF troubleshooting.

Responsibilities

• Communicate openly with clients and provide solutions.
• Troubleshoot and repair communication equipment.
• Install and deploy communication systems in various settings.

Skills

Technical support for VHF/UHF digital systems

Programming subscriber code plugs

Troubleshooting RF technologies

Install/repair Distributed Antennas Systems

Knowledge of IP networking

Tools

Service monitor

Spectrum analyzer

Multimeter

Job description

Company Overview

At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 75,000 lives in 2031, over 10x the number of lives we connected in 2021. We have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 20 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.

Aerowave runs on the Entrepreneurial Operating System (EOS) to strengthen six key components of our business: Vision, People, Data, Process, Issues, and Traction.

Company Core Values

We have built our culture around four Core Values:

• Our Client is our North Star
• Win Together
• Continuous Improvement
• Deliver Solutions, Not Excuses

Our Client is our North Star means we adapt and adjust to serve our customers above all else. Win Together means we encourage each other to make a positive impact every day. Constant Improvement means we make a little progress every day, leading to BIG results. Deliver Solutions, Not Excuses means we solve challenging problems and hold ourselves accountable. We don't blame others.

We hire, review, reward, and recognize our teammates based on these Core Values. It's critical that you share these values to succeed at Aerowave.

Job Summary

As Radio Service Technician, you will be a key member of the organization and play an important role in Client Satisfaction. Your passion for providing exceptional service contributes to our world‑class customer satisfaction. You will be the first line of response to our diverse customer base, communicating in an open, helpful, and engaging manner to find each customer's unique solution.

Job Requirements

• Install and provide technical support for VHF/UHF digital Motorola DMR conventional & trunked systems.
• Program subscriber code plugs for mobile and portable subscriber equipment for different DMR channel types (Conventional, Capacity Plus Multi Site/LCP, Capacity Plus, Connect Plus, and Capacity Max).
• Program MOTOTRBO Digital features, such as Digital Emergency, Phone Patch, Call Alert, Text, GPS and Data.
• Implement Dispatch consoles - such as AvTec or SmartPTT.
• Troubleshoot RF technologies related to two-way radio.
• Use a service monitor/spectrum analyzer/VNA and other test equipment for RF related troubleshooting and tuning.
• Install and repair Distributed Antennas Systems/DAS and Bidirectional Amplifier/BDA systems.
• Tune duplexers, combiners, and filters.
• Install/deploy radios and communication equipment in vehicles, buildings, and heavy equipment.
• Pull indoor and outdoor network and RF cabling.
• Terminate different types of networks, RF, and electrical cabling.
• Deploy and troubleshoot the IP networking side of MOTOROLA radio systems using IP networks that include subnets, VLANS, gateways, and IP addresses.
• Troubleshoot basic DC electrical issues in fixed, mobile, and handheld equipment.

Preferred Skillsets

• Experience with Motorola MOTOTRBO infrastructure, Digital Conventional, IPSC and CPMS/LCP, Capacity Max, trunking, or a similar field.
• Experience with Motorola Solutions CPS, CPS 2.0 and/or Radio Management/RM.
• Experience in antenna design, duplexers, combining equipment and related test equipment (Spectrum Analyzers, Service Monitors, RF Tuning).
• Experience in diagnosing radio interference issues.
• Experience in battery backup systems, power amplifiers, phone patches and cross-band radio interoperability.
• Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing
• Experience with basic DC electricity and use of a Multimeter/DMM.
• Experience with using RF power meter to measure forward and reverse RF power on antenna and coax systems.

Job Type

Full-time

Pay

$22.00 - $32.00 per hour (based on relevant experience)

Expected hours

40 per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Work Location

In person