Bench Technician

Golden State Communications, Inc.; San Jose (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Job summary

Golden State Communications, Inc. is seeking a full-time Bench Technician responsible for troubleshooting, programming, and repairing Motorola and Kenwood products down to the component level. Located in San Jose, you will play a vital role in repairing various communication devices.

The ideal candidate has an AS degree in Engineering or related field along with at least 3 years of experience in the industry. Knowledge of instrumentation is essential for success in this role.

Qualifications

• 3+ years of experience with Two-Way radio products.
• Extensive troubleshooting experience to the component level.
• Must meet daily production goals in a fast-paced environment.

Responsibilities

• Follow instructions and daily service schedules to perform repairs.
• Troubleshoot to the component level using instrumentation.
• Fill out repair reports with detailed failures.

Skills

Troubleshooting

Programming

Customer service orientation

Microsoft Office Suite knowledge

Use of instrumentation

Education

AS degree in Engineering or related field

Tools

Oscilloscope

Service monitors

Watt meters

Frequency generator

Frequency counter

Job description

Golden State Communications Inc. is currently seeking a full-time Bench Technician. As a bench tech, you will be responsible for trouble‑shooting, programming, and repairing all tiers of Motorola and Kenwood products down to the component level. These products will include portables, mobiles and repeaters.

Pay

60-70k annually

Benefits

Multiple Benefits including 401k, Medical, Dental, Vision

Responsibilities

• Follow written and/or verbal instructions and daily service schedules to do repairs.
• Troubleshoots to the component level (analog and digital circuitry) with the use of instrumentation and test aids.
• Repairs and/or replaces the respective components.
• Fills out repair report with detailed failures, and noting correct assembly/model numbers, physical damage, functional defects, components replaced.
• Fills out repair estimates when requested by manager and submits requisition for parts needed to perform repairs.
• Communicates with Service Manager on the completion of service orders.
• Knowledge in Microsoft Office Suite & Tools.
• Very fluent in using instrumentation (service monitors, oscilloscope, watt meters, frequency generator, frequency counter, etc.).
• Completes training on newly released Motorola products.

Qualifications

• Current experience with Two‑Way radio products. AS degree in Engineering or related field or equivalent certification plus 3+ years of experience desired.
• Extensive troubleshooting experience to the component level, including both analog and digital circuitry.
• Able to troubleshoot OEM radio products with or without schematics and OEM assemblies.
• Candidates must have experience meeting daily production goals in a fast‑paced environment.
• Previous employment with Motorola, Two‑Way radio dealers, Public Safety repair shops and other manufacturers is a plus.
• Certifications on OEM radio equipment is a plus.
• Must be customer service oriented.
• Background checks are part of our hiring process, which may include a Motor Vehicle Record check.

About Golden State Communications, Inc

Golden State Communications, Inc. is a premier Channel Partner for Motorola Solutions and an industry leader in the design and build of Bi‑Directional Amplification (BDA) and Distributed Antenna Systems (DAS) for Public Safety.

We specialise in the sales and service of radio communication systems in the San Francisco Bay Area, offering industry standard wireless solutions for all industries. We sell, rent, install, and services Motorola 2‑way communications systems to the area’s the largest sporting venues, universities, and corporations. Serving the greater Bay Area for more than 2 decades, we are a leader in the technical integration of RF and Internet‑based communications.