Field Technician - Two Way Radio

Aerowave Technologies; Coppell (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Aerowave Technologies is seeking a Radio Service Technician to join our in-person team in Coppell, TX. You will serve as the first line of response to diverse clients, delivering open, helpful, and engaging support to tailor each solution.

You will install, configure, and troubleshoot MOTOTRBO radio networks, antennas, and IP networking components while working with test gear and DAS/BDA systems. Your expertise will strengthen client satisfaction and service quality.

Qualifications

• Experience with Motorola MOTOTRBO infrastructure or similar systems.
• Knowledge of Digital Conventional, IPSC and CPMS/LCP, Capacity Max.
• Experience in antenna design, RF test equipment, and RF tuning.

Responsibilities

• Install and provide technical support for VHF/UHF Motorola DMR systems.
• Program subscriber code plugs for mobile/portable equipment across DMR types.
• Configure MOTOTRBO features (Digital Emergency, Phone Patch, Call Alert, Text, GPS).
• Implement dispatch consoles (AvTec, SmartPTT).
• Troubleshoot RF technologies and use test equipment for RF tuning.

Skills

MOTOTRBO systems

Digital trunked systems

RF troubleshooting

IP networking

Test equipment

Vehicle and site installations

Tools

MOTOTRBO CPS

Radio Management RM

Service Monitor

Spectrum Analyzer

Digital Multimeter (DMM)

Job description

Company Overview

At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 75,000 lives in 2031, over 10x the number of lives we connected in 2021. We have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 20 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.

Company Overview

At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 75,000 lives in 2031, over 10x the number of lives we connected in 2021. We have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 20 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.

Company Core Values

We have built our culture around four Core Values:

• Our Client is our North Star
• Win Together
• Continuous Improvement
• Deliver Solutions, Not Excuses

Our Client is our North Star means we adapt and adjust to serve our customers above all else. Win Together means we encourage each other to make a positive impact every day. Constant Improvement means we make a little progress every day, leading to BIG results. Deliver Solutions, Not Excuses means we solve challenging problems and hold ourselves accountable. We don't blame others.

Job Summary

As Radio Service Technician, you will be a key member of the organization and play an important role in Client Satisfaction. Your passion for providing exceptional service contributes to our world-class customer satisfaction. You will be the first line of response to our diverse customer base, communicating in an open, helpful, and engaging manner to find each customer's unique solution.

Job Requirements

• Install and provide technical support for VHF/UHF digital Motorola DMR conventional & trunked systems.
• Program subscriber code plugs for mobile and portable subscriber equipment for different DMR channel types (Conventional, Capacity Plus Multi Site/LCP, Capacity Plus, Connect Plus, and Capacity Max).
• Program MOTOTRBO Digital features, such as Digital Emergency, Phone Patch, Call Alert, Text, GPS and Data.
• Implement Dispatch consoles - such as AvTec or SmartPTT.
• Troubleshoot RF technologies related to two-way radio
• Use a service monitor/spectrum analyzer/VNA and other test equipment for RF related troubleshooting and tuning.
• Install and repair Distributed Antennas Systems/DAS and Bidirectional Amplifier/BDA systems.
• Tune duplexers, combiners, and filters.
• Install/deploy radios and communication equipment in vehicles, buildings, and heavy equipment.
• Pull indoor and outdoor network and RF cabling.
• Terminate different types of networks, RF, and electrical cabling.
• Deploy and troubleshoot the IP networking side of MOTOROLA radio systems using IP networks that include subnets, VLANS, gateways, and IP addresses.
• Troubleshoot basic DC electrical issues in fixed, mobile, and handheld equipment.

Preferred Skillsets

• Experience with Motorola MOTOTRBO infrastructure, Digital Conventional, IPSC and CPMS/LCP, Capacity Max, trunking, or a similar field.
• Experience with Motorola Solutions CPS, CPS 2.0 and/or Radio Management/RM.
• Experience in antenna design, duplexers, combining equipment and related test equipment (Spectrum Analyzers, Service Monitors, RF Tuning).
• Experience in diagnosing radio interference issues.
• Experience in battery backup systems, power amplifiers, phone patches and cross-band radio interoperability.
• Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing
• Experience with basic DC electricity and use of a Multimeter/DMM.
• Experience with using RF power meter to measure forward and reverse RF power on antenna and coax systems.

Job Type: Full-time

Pay: $22.00 - $32.00 per hour (based on relevant experience)

Expected hours: 40 per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Work Location: In person