Bench Manager

Coastal Country; Albany (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Employee discount

Job summary

Coastal Country is seeking a Store Operations Leader to oversee daily retail activities, promote excellent customer service, and drive profitability through merchandise control and cost management.

You will manage staff, schedules, promotions, and compliance while coordinating with district managers and the corporate office. Prior retail leadership, strong communication, and computer proficiency are essential.

Qualifications

• 4 years of experience working in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Advanced knowledge of operating a POS system.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Excellent attention to detail and ability to accurately complete paperwork.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Responsibilities

• Coordinate sales promotions and prepare merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance.
• Supervise associates, manage inventories, and reconcile cash with receipts.
• Discipline associates per company standards.
• Communicate with District Managers and corporate office.
• Plan and prepare work schedules and assign duties.
• Monitor and order merchandise from distribution center to replenish stock.
• Ensure compliance with security, sales, and recordkeeping procedures.
• Maintain confidentiality among store staff and handle payroll budgets.
• Attend local fundraising and 4-H events as needed.
• Address and resolve customer complaints or inquiries.
• Open and close the store when needed, including security duties.

Skills

Retail experience

POS system

Communication skills

Interpersonal skills

Computer literacy

Driver's license

Attention to detail

Adaptability

Education

High School Diploma or equivalent

Tools

Eagle Browser

POS software

Microsoft Word

Microsoft Excel

Job description

Description

Primary Purpose

To be responsible for all daily store operations and manage all aspects of the retail store by promoting and maintaining customer service. In addition, be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties and Responsibilities

• Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Supervise associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions for office. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Recognize and appropriately discipline associates according to company standards.
• Communicate with District Managers and corporate office regularly.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Maintain confidentiality among all store associates.
• Attend local fundraising and 4-H events as needed and requested.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.

Other Duties and Responsibilities

• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• Help in departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.
• Other duties assigned as needed.

Qualifications

• 4 years of experience working in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Advanced knowledge of operating a POS system.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Excellent attention to detail and ability to accurately complete paperwork.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Benefits

Full-time benefits include medical, dental, vision, 401(k), PTO, employee discount.

Part-time benefits include 401(k), PTO, employee discount.