Bellperson (voco The Shelby)

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 11,365 - 16,186; Full time

Benefits offered by this job

Medical and Dental insurance

Paid Time Off

401(k) retirement plan with company match

Job summary

The Long Bay Resort is seeking Bell Staff to warmly greet guests and assist with their luggage upon arrival. You will provide information about the property and local attractions, ensuring a welcoming experience during their stay.

This role requires flexibility to work varying shifts, including weekends, and a passion for customer service. Benefits include weekly pay, medical and dental insurance, and a 401(k) plan with company match.

Qualifications

• Must have weekend availability.
• Ability to lift and carry luggage.
• Clear communication with guests and coworkers.

Responsibilities

• Greet guests in a friendly, helpful manner.
• Assist guests with luggage and inquiries.
• Maintain cleanliness of bell carts and property.

Skills

Customer service

Teamwork

Communication

Attention to detail

Job description

Overview

Bell Staff are responsible for greeting all guests and visitors upon their arrival. They are accountable for showing guests to and from their rooms, familiarizing them with the property’s amenities, and providing them with directions and local attraction information. This position has a pay rate of $10.50/hour plus tips!

Responsibilities

• Greets guests in a friendly, helpful manner
• Offers to carry luggage to and from guest rooms
• Assists with crowd control during peak times, such as check‑in and check‑out
• Assists guests with moving rooms when necessary
• Escorts potential guests to rooms for viewing purposes and shows the property
• Directs traffic in the parking lot area and keeps the traffic lanes open
• Opens doors and assists guests/visitors entering and leaving the property
• Handles guest inquiries and complaints in a professional and efficient manner
• Cleans and maintains the upkeep of the bell carts
• Provides guests with information about hotel policies, amenities, and services
• Assists the pool attendants with keeping the pool decks clean and organized
• Assists the grounds department with cleanliness of the property while walking the grounds
• Assists the front desk by answering phone calls and providing service to guests at the front desk
• Other duties as assigned

Qualifications

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Weekend availability
• Available to work 3pm-11pm shifts
• Ability to lift and carry luggage and stand for extended periods
• Familiarity with the local area and attractions preferred
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.