Bellperson (Part-Time | Hourly pay + tips | 18 y/o)

Renaissance Shoals Resort & Spa; Florence (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Employee Recognition

Fun Work Environment

Job summary

Renaissance Shoals Resort & Spa in Florence, AL, seeks a friendly Bellperson/Valet to greet guests, assist with directions, and connect guests to services while creating a memorable first impression.

You will work with a welcoming team that values hospitality with heart and soul, and you will enjoy perks such as retirement matching, travel and golf discounts, opportunities for growth, and recognition programs.

Qualifications

• Guest service excellence is essential.
• Strong collaboration with Front Desk and Concierge.
• Personalized guest service to enhance stays.

Responsibilities

• Guest Service Excellence: Ensure prompt, exceptional service and a welcoming atmosphere for all guests.
• Collaboration & Communication: Work with Front Desk and Concierge teams to ensure smooth guest service and promptly address any concerns.
• Personalized Guest Service: Build strong relationships with guests, providing tailored service to enhance their stay.

Job description

Do you love golf? Do you love travel? Are you looking for a great opportunity to work with people, have fun at work, AND take advantage of significant discounts on travel, golf and MUCH more?

We’re looking for someone who enjoys helping others, creating memorable first impressions, and being part of a team that takes pride in delivering hospitality with heart? We’re looking for a friendly, reliable, and guest-focused Bellperson/Valet to join our team. This role is perfect for someone who enjoys variety in their day and loves connecting with people from all over the world.

Key Responsibilities Will Include

• Guest Service Excellence: Ensure prompt, exceptional service and a welcoming atmosphere for all guests.
• Collaboration & Communication: Work with Front Desk and Concierge teams to ensure smooth guest service and promptly address any concerns.
• Personalized Guest Service: Build strong relationships with guests, providing tailored service to enhance their stay.

Perks & Benefits

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!