Bellperson (Temporary) - New York Hilton Midtown

Hilton; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a temporary Bellperson to join their dynamic team in the heart of New York City. This role offers the unique opportunity to engage with guests, ensuring they have exceptional experiences during their stay. Responsibilities include greeting guests, handling luggage, and responding to requests with a friendly demeanor. The position promises a vibrant work environment with potential for growth and a comprehensive benefits package. If you thrive in fast-paced settings and enjoy making guests feel welcome, this opportunity is perfect for you.

Benefits

DailyPay access

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount

Parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education access

Career growth opportunities

Qualifications

• Previous bell or doorperson experience is preferred.
• Full availability including nights, weekends, and holidays.

Responsibilities

• Greet and escort guests to their accommodations.
• Retrieve and transport guest luggage efficiently.
• Respond to guest inquiries in a friendly manner.

Skills

Customer Service

Communication Skills

Time Management

Problem Solving

Education

High School Diploma

Job description

The New York Hilton Midtown (https://www.hilton.com/en/hotels/nycnhhh-new-york-hilton-midtow/)

is looking for a temporary Bellperson to join our team.

It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps!

The ideal candidate will have previous bell or doorperson experience, and full availability, including nights, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays

Pay Rate: $23.55 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US (https://www.linkedin.com/company/great-place-to-work-us/) and Fortune (https://www.linkedin.com/company/fortune/)!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

1. Access to your pay when you need it through DailyPay
2. Medical Insurance Coverage – for you and your family
3. Mental Health Resources
4. Best-in-Class Paid Time Off (PTO)
5. Go Hilton travel discount program
6. Supportive parental leave
7. Matching 401(k)
8. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
9. Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
10. Career growth and development
11. Team Member Resource Groups
12. Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests.

Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Greet and escort arriving and departing guests to and from their accommodations.
2. Retrieve and transport guest luggage.
3. Inspect guest rooms and acquaint guests with these rooms and their features.
4. Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
5. Organize and store luggage, as needed, according to guidelines.
6. Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
7. Ensure messages and faxes are regularly delivered throughout the day.
8. Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
9. Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
10. Assist in the maintenance, appearance, and functionality of equipment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking