Bellperson (Seasonal) - Hotel del Coronado, A Curio Collection by Hilton

Hilton Worldwide, Inc.; San Diego (CA); On-site; USD 35,000; Full time

Job summary

Hilton is seeking a Bellperson (Seasonal) at the iconic Hotel del Coronado. The role involves escorting guests, handling luggage, and providing exceptional guest experiences while adhering to Hilton's core values of hospitality and teamwork. This position offers a dynamic work environment with opportunities for growth and benefits.

Benefits

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Qualifications

• Demonstration of hospitality, integrity, leadership, teamwork, ownership, and urgency.
• Key attributes include quality and productivity.

Responsibilities

• Escort arriving and departing guests with their luggage in a friendly manner.
• Store luggage as needed and respond to guest inquiries.
• Visually inspect accommodations and report deficiencies.

Skills

Customer Focus

Teamwork

Hospitality

Job description

Job Description

Job Number:

Bellperson (Seasonal) - Hotel del Coronado, A Curio Collection by Hilton (

Job Number:

HOT0BP7O )

Work Locations

Work Locations

: Hotel del Coronado, Curio Collection by Hilton 1500 Orange Avenue Coronado 92118

The iconic Hotel del Coronadois looking for aBellperson to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 and is based on applicable and specialized experience and location.

What will I be doing?

A Bellperson e scort s arrivin g an d departin g guest s i n a friendly , c ourteou s manne r t o an d fro m thei r accommodations, transportin g thei r luggage . Acquaint s eac h gues t wit h roo m an d features.

• Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas, guest room corridors and to elevators.
• Escorts customers to accommodations, visually inspects room and telephone and deficiencies
• such as towels to housekeeping immediately. Points out room features and directory for reference.
• Listens and responds to guest inquiries using a positive, clear speaking voice. Answers
• Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Organizes and store luggage as necessary in a designated area.
• Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive,
• especially during heavy hotel activity and emergencies
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Schedule

Schedule

: Temporary

Brand : Curio Collection by Hilton

Job

Job

: Guest Services, Operations, and Front Office