Bellperson On-Call

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

Hamilton Hotel Washington, D.C. is seeking a Bell Person to warmly welcome guests, escort them to accommodations, and brief them on hotel features and safety procedures. The role emphasizes delivering attentive service and helping guests feel at home from the moment they arrive.

The position involves handling luggage, delivering in-room dining orders, and recognizing returning or VIP guests to ensure a memorable stay with courteous, name-friendly interactions throughout the guest experience.

Job description

Job Description

The bell person is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable.

Job Description

The bell person is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable.

Main Responsibilities

• Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise


• Recognize all returning and VIP guests, and welcome them back


• Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures


• Assist guests with their luggage and acknowledge them by name


• Make deliveries to guest rooms as instructed


• Store and retrieve luggage and other objects for guests


• Deliver in room dining meals to guests as ordered

Position Requirements

• Proficient in English


• Ability to stand on your feet for several hours


• High School diploma


• Previous guest service


• Previous customer service experience preferred