Bellperson job

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 18,000 - 25,000; Full time

Job summary

Crescent Hotels & Resorts operates a hotel at Philadelphia International Airport, where you will greet guests, assist with luggage, and help maintain the lobby and bell stand area. You will explain hotel facilities, answer questions, and support front desk operations as needed.

You may also assist with valet duties and airport shuttle-related tasks, ensuring timely and courteous service. This role requires flexible availability and reliable attendance in a fast-paced hotel environment.

Qualifications

• Greet guests and assist with luggage.
• Explain hotel facilities and hours of operation.
• Maintain lobby and bell stand areas clean and organized.

Responsibilities

• Show guests to rooms and assist with luggage.
• Explain facilities, locations, hours, and answer questions.
• Inspect vehicles during airport pick ups/drop-offs and assist with valet duties.

Skills

Guest service

Luggage handling

Crowd courtesy

Job description

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of intershift log.
• Deliver messages and valet to guest rooms.
• Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet as required.
• Assist front desk with key inventory twice weekly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned

Description

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of intershift log.
• Deliver messages and valet to guest rooms.
• Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet as required.
• Assist front desk with key inventory twice weekly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Source: Crescent Hotels & Resorts