Bellperson - Hilton Orlando Lake Buena Vista

Hilton Worldwide, Inc.; Mission (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading global hospitality company where you will play a vital role in delivering exceptional guest experiences. As a member of a dynamic team, you will greet guests, assist with their needs, and ensure their stay is memorable. This position offers a comprehensive benefits package, including medical coverage, paid time off, and a travel discount program, all aimed at supporting your personal and professional growth. If you are passionate about hospitality and enjoy working in a team-oriented environment, this opportunity is perfect for you!

Benefits

DailyPay

Medical Insurance

Mental Health Resources

Paid Time Off

Go Hilton Travel Discount

Parental Leave

401(k) Matching

Employee Stock Purchase Program

Debt-Free Education

Career Growth Opportunities

Qualifications

• Strong time management and communication skills are essential.
• Customer service experience preferred but not required.

Responsibilities

• Greet and escort guests to their accommodations.
• Respond to guest inquiries in a timely and friendly manner.
• Assist with luggage and maintain equipment functionality.

Skills

Customer Service

Time Management

Communication

Bilingual in Spanish

Education

High School Diploma

Hospitality Management Degree

Job description

Job Description

As an Official Walt Disney World Hotel, guests have access to exclusive Disney benefits including being directly connected to Disney Springs via Pedestrian Skybridge. With 6 on-site dining options, 24-hour arcade and 2 heated pools, your next Orlando getaway is sure to be memorable!

The ideal candidate will be a team player with strong time management and communication skills, flexible availability, customer service experience. Preferred qualifications include bi-lingual in Spanish and previous Hilton experience however, these are not required.

Schedule Pattern:Open availability including weekdays, weekends and Holidays between the hours of 6am - Midnight

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

· Access to your pay when you need it through DailyPay
· Medical Insurance Coverage – for you and your family
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Supportive parental leave
· Matching 401(k)
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount · Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office