Bellperson

Hotel Jerome, Auberge Collection; Aspen (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Stay discounts

Medical, dental and vision plans

401(k) plans with employer contributed

Job summary

Hotel Jerome in Aspen seeks a friendly Bellperson to warmly welcome guests and efficiently handle luggage, transportation, and guest needs, creating a seamless first and last impression of hospitality.

The role requires friendly, proactive service, the ability to guide guests on local attractions, and coordination with hotel departments to ensure smooth guest experiences.

Qualifications

• Minimum of one-year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid license to operate a motor vehicle.
• Advanced English proficiency.

Responsibilities

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Skills

Guest service

Communication skills

Hospitality experience

Education

High school diploma or equivalent

Job description

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre‑ski‑resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

Job Description

Embark on a dynamic role as a Bellperson, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications

• Minimum of one-year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Valid license to operate a motor vehicle.
• Advanced English proficiency.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, medical, dental and vision healthcare plans, 401(k) plans with employer contribution, health and flexible spending account programs, employee assistance program and company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

EEO Statement

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.