Bellman & Shuttle Driver - Guest Concierge

Hyatt Hotels Corporation; Pittsburgh (Allegheny County); On-site; USD 28,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Bellperson/Driver at Embassy Suites Nashville Airport to greet guests, provide shuttle service, and assist with luggage and guest inquiries to ensure an exceptional stay.

You will maintain a neat appearance, support lobby areas, and carry out related duties as directed by management. This role emphasizes outstanding customer service, teamwork, and adherence to hotel standards.

Qualifications

• Must have a friendly, customer-focused demeanor.
• Strong verbal communication and clear listening.
• Ability to work as part of a team in a fast-paced hotel environment.
• Prior experience in guest services is a plus.

Responsibilities

• Greet guests with a warm welcome and provide information about hotel services and local attractions.
• Transport guests to and from the hotel using shuttle/van.
• Assist guests with lifting and carrying luggage as needed.
• Respond to guest inquiries and ensure a high level of guest satisfaction.
• Report needed repairs and adhere to company policies.
• Maintain neat appearance and assist with lobby/atrium cleanliness.
• Perform additional duties as assigned by supervisor/manager.

Skills

Outgoing personality

Effective communication

Team player

Customer service focus

Guest satisfaction

Job description

Hyatt Hotels Corporation is seeking a Bellperson/Driver at Embassy Suites Nashville Airport to greet guests, provide shuttle service, and assist with luggage and guest inquiries to ensure an exceptional stay.

You will maintain a neat appearance, support lobby areas, and carry out related duties as directed by management. This role emphasizes outstanding customer service, teamwork, and adherence to hotel standards.