Bell Staff Shuttle Driver

Auro Hotels Management; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hilton Garden Inn Orlando airport is seeking a Shuttle Driver to provide professional, courteous service by transporting guests and luggage to/from airport and hotel facilities. Operate hotel vehicles safely and provide prompt, friendly service.

Responsibilities include welcoming guests, assisting with luggage, maintaining vehicle cleanliness, complying with traffic laws, and maintaining transport logs. Must have open availability including nights, holidays, and weekends.

Qualifications

• High school diploma or GED or equivalent.
• Valid state driver license; CDL preferred.
• Must be able to read, write, and understand English.
• Security background preferred.

Responsibilities

• Welcome guests, assist with luggage, and transport them safely to/from approved locations.
• Maintain cleanliness and functionality of vehicles, including servicing and pre-driving checks.
• Respond promptly to guest inquiries, handle complaints, and provide information about hotel services and facilities.
• Adhere to security procedures for guest room keys and information and follow all traffic regulations while transporting guests.
• Lift luggage and packages, manage deliveries, and handle guest transportation logs and schedules.
• Must be able to drive manual/automatic vehicles and communicate effectively.

Skills

Safe driving

Customer service

Effective communication

Manual/Automatic driving

Education

High school diploma or GED

Valid state driver license

Job description

Hilton Garden Inn Orlando airport is seeking a Shuttle Driver for their busy airport properties. The purpose of the Shuttle Driver is to provide professional, courteous service by transporting guests and their luggage to/from airport and hotel facilities. Safely operate hotel vehicles while ensuring prompt and friendly service. Position is shared with their three sister hotels: Residence Inn by Marriott, Springhill Suites by Marriott, and Courtyard by Marriott Orlando Airport. Must have open availability, including evenings, weekends, and holidays.

Essential Job Functions

• Welcome guests, assist with luggage, and transport them to/from approved locations using hotel vehicles, ensuring safety and compliance with laws.
• Maintain cleanliness and functionality of hotel vehicles, including periodic servicing, fueling, and completing pre-driving checklists.
• Respond promptly to guest inquiries, handle complaints, and provide clear information about hotel services and facilities.
• Adhere to security procedures for guest room keys and information and follow all traffic regulations while transporting guests.
• Lift luggage and packages, manage deliveries, and handle guest transportation logs and schedules.
• Must be able to drive manual/automatic vehicles, possess effective communication skills
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
• Must have flexible availability, including nights, holidays, and weekends.

Education/Experience

High school diploma or general education degree or equivalent combination of education and experience required. Must have a valid state driver license, CDL preferred. Security background preferred. Must be able to speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Location(s)

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