Lead Bell Person-420041

Coushatta; Kinder (LA); On-site; USD 28,000 - 42,000; Full time

Job summary

Coushatta is seeking a Bell Desk professional to support the Bell Service Manager and deliver exceptional guest service. The role involves supervising Bell Persons, guiding daily tasks, and assisting guests with luggage handling from arrival to departure.

The ideal candidate will demonstrate hospitality, professionalism, and meticulous attention to detail, ensuring smooth operations and a memorable guest experience.

Qualifications

• High School diploma or GED required.
• Must possess excellent communication skills.
• Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.

Responsibilities

• Ensure guest satisfaction and assist Bell Service Manager in daily operations.
• Supervise and support Bell Persons on assigned shift.
• Carry luggage for arriving and departing guests, transporting between locations: hotel entrance, Front Desk, guest rooms and lobby.

Skills

Excellent communication skills

Education

High School diploma or GED

Job description

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for assisting the Bell Service Manager in the successful overall operation of the Bell Desk and all related services, ensuring an optimal level of guest service and satisfaction is achieved and maintained. Performs the duties of the Bell Service Manager as assigned; supervises, guides and supports Bell Persons with their daily responsibilities on assigned shift. Carries luggage for arriving and departing guests; upon arrival, transports luggage from the Hotel entrance to the Front Desk, then to the guest's room, and upon departure, transports luggage from the guest's room to the Hotel Lobby, then to the vehicle the guest is departing in.

Education and/or Experience

High School diploma or GED required.

Special Qualifications

• Must possess excellent communication skills.
• Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.

Req. #

10202