Bell Captain

Crestview Management, LLC; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wage

Health and Dental Insurance

401(k) with company match

Paid Time Off (PTO)

Free hotel rooms and discounts

Job summary

A hospitality management company in Phoenix, AZ is seeking a dedicated Bell Captain to lead the bell staff and ensure exceptional customer service. The role includes supervising the team, coordinating guest arrivals and assisting with luggage, while maintaining a clean and organized environment. Ideal candidates should possess strong leadership, organizational skills, and flexible availability. A competitive wage and benefits, including health insurance and 401(k) match, are offered.

Qualifications

• Proven leadership skills with the ability to manage and motivate a team.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Flexible availability, including weekends and holidays.
• Previous experience in a hospitality or customer service role preferred.

Responsibilities

• Lead and supervise the bell staff to ensure excellent service delivery.
• Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
• Maintain organization and cleanliness of the bell area and storage rooms.
• Train and mentor new bell staff members to uphold service standards.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work flexible hours to meet the needs of the hotel and its guests.

Skills

Leadership skills

Organizational skills

Excellent customer service

Communication abilities

Flexible availability

Job description

We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.

Responsibilities

• Lead and supervise the bell staff to ensure excellent service delivery.
• Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
• Maintain organization and cleanliness of the bell area and storage rooms.
• Train and mentor new bell staff members to uphold service standards.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work flexible hours to meet the needs of the hotel and its guests.

Qualifications

• Proven leadership skills with the ability to manage and motivate a team.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Flexible availability, including weekends and holidays.
• Previous experience in a hospitality or customer service role preferred.

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term andLong-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid TimeOff (PTO), free hotel rooms and hotel discounts.

E.O.E.

How to Apply

If you are passionate about hospitality and possess the skills listed above, we encourage you to apply for the Bell Captain position. Join our team and help us deliver outstanding guest experiences in Phoenix, AZ.