Bell Person

Arizona Grand Resort & Spa; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Arizona Grand Resort & Spa in Phoenix, AZ is seeking a Bellperson to warmly welcome guests, help with luggage, and provide personal orientation to the resort and suites. This role emphasizes professionalism, charm, and attentiveness to guest needs, ensuring memorable first impressions.

Even without prior experience, a positive attitude and strong customer service mindset can succeed here. A valid driver’s license is required as part of this safety-sensitive position at the resort.

Qualifications

• Minimum high school diploma or equivalent.
• Prior hospitality or guest-facing experience is a plus, but not required.
• Valid driver’s license with clean driving record is required.

Responsibilities

• Warmly welcome guests and assist with luggage and escort to rooms.
• Handle guest packages and storage with care.
• Provide personalized orientation of the resort and suites.
• Guarantee safe arrival and departure experiences for guests.

Skills

Guest service orientation

Communication skills

Team player

Education

High School Diploma or equivalent

Job description

Join the Elite Team at Arizona Grand Resort & Spa in Phoenix, AZ

Experience the epitome of luxury as a key player representing our prestigious resort at the main entrance. Your role as a Bellperson is vital in creating lasting first impressions and ensuring unparalleled guest satisfaction.

Key Responsibilities:

• Warmly welcome and bid farewell to guests with genuine enthusiasm, adhering to resort standards with finesse.
• Efficiently handle packages, from carrying to storage areas, ensuring guests' belongings are well taken care of.
• Provide personalized escort services to guests, offering a comprehensive orientation of the resort and their suites.
• Assist guests with luggage transport and storage, guaranteeing a seamless departure experience.

Qualifications:

• Education: High School Diploma or equivalent preferred
• Experience: Not Required, but a positive attitude is a must
• Certificates or Licenses: Valid driver’s license with a clean driving record

Are you ready to showcase your professionalism and charm as part of our dynamic team? Join us in delivering exceptional service and creating memorable experiences for our esteemed guests.

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Hospitality Online