Bell Attendant / Shuttle Driver

Maui-Beach-Hotel; Kahului (HI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) + matching

Paid time off

Group Life insurance

Referral program

Employee discount at Springboard Hosp.

Job summary

Maui Beach Hotel in Kahului, HI, seeks a Bell Attendant/Shuttle Driver to welcome guests and transport luggage to rooms. You will also provide shuttle service around the hotel and local area, ensuring a clean vehicle and good guest experiences.

Requirements include English proficiency, a high school diploma, and a valid driver’s license with a clean record. Prior related experience is preferred, with flexibility to work weekends and holidays.

Qualifications

• Proficient in English communication to interact with guests, colleagues, and management.
• High school diploma or equivalent required.
• Must have a valid driver’s license and clean driving record.
• Prior bell attendant or shuttle driver experience preferred.
• Excellent communication and customer service skills.
• Ability to work weekends and holidays.
• Ability to lift and carry heavy luggage up to 50 pounds.
• Knowledge of Maui and its attractions preferred.

Responsibilities

• Welcome guests and assist with luggage.
• Transport luggage to rooms and ensure proper storage.
• Provide guests with information about the hotel and local area.
• Operate the hotel shuttle to transport guests to/from the airport.
• Keep the shuttle clean and well-maintained.
• Assist with maintaining lobby and public areas cleanliness.
• Follow safety procedures for driving and luggage handling.
• Provide exceptional customer service to ensure guest satisfaction.

Skills

English communication

Customer service

Teamwork

Flexible schedule

Luggage handling

Education

High school diploma or equivalent

Job description

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Role Overview

As a Bell Attendant/Shuttle Driver, you will be responsible for welcoming guests to the hotel and ensuring their luggage is safely transported to their room. Additionally, you will provide shuttle transportation to guests around the hotel and local area.

Essential Functions

• Greet guests as they arrive at the hotel and provide assistance with their luggage
• Transport luggage to guests' rooms and ensure they are properly stored
• Provide guests with information about the hotel and local area
• Operate the hotel shuttle to transport guests to/from the airport
• Ensure the shuttle is clean and well-maintained at all times
• Assist with maintaining the hotel's cleanliness, including cleaning the lobby and public areas
• Follow all safety procedures and protocols, including those related to driving and luggage handling
• Provide exceptional customer service and ensure guests are satisfied with their experience

Requirement & Qualifications

• Proficient in English communication (speaking, reading, and writing) to effectively interact with guests, colleagues, and management, ensuring clear understanding and seamless communication.
• High school diploma or equivalent
• Must have a valid driver's license and clean driving record
• Prior experience as a bell attendant, shuttle driver, or related field preferred
• Excellent communication and customer service skills
• Ability to work a flexible schedule, including weekends and holidays
• Must be able to lift and carry heavy luggage up to 50 pounds
• Knowledge of Maui and its attractions preferred
• Tips
• Health insurance
• Vision insurance
• 401(k) + matching
• Paid time off
• Group Life insurance
• Referral program
• Employee discount at Springboard Hospitality properties