Guest Services Bell Attendant & Luggage Concierge

Auberge; Waimea/Kamuela (HI); On-site; USD 19,286 - 24,796; Full time

Job summary

DHL Mahi Staffing, LLC is hiring Bell Attendants for Mauna Lani in Hawaii. The role focuses on welcoming guests, assisting with luggage, directions, and guest transport with a high-energy, courteous approach.

The ideal candidate will be outgoing and knowledgeable about the Big Island, capable of multi-tasking, and able to communicate effectively with guests and team members.

Qualifications

• Service-focused personality essential.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills and professional presentation.
• Able to work cohesively with colleagues as part of a team.
• Clean driver’s abstract and valid driver’s license required.

Responsibilities

• Open doors for guests and assist with luggage.
• Deliver or retrieve luggage to/from guest rooms and areas.
• Park cars and provide directions as needed.
• Transport guests within the property and assist with inquiries whenever possible.

Skills

Service-focused

Under pressure

Communication

Team-oriented

Driver's license

Job description

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary for this position is $16.00 hourly.

The Bell Attendants are the ambassadors of Mauna Lani leave the first and last impression upon our guests during their stay. Their primary role is to open doors, carry and deliver/retrieve luggage from guest rooms, park cars, give directions and transport guests. The ideal candidate is outgoing, friendly, warm and helpful. He or she has a wealth of knowledge about the Big Island and is eager to create lasting memories for our guests. This position requires high energy, thoughtful communication skills, computer knowledge, and the ability to multi-task.

Qualifications

• Service focused personality is essential; customer related experience an asset.
• Ability to work well under pressure in a fast paced environment.
• Excellent communication skills and a professional presentation.
• Ability to work cohesively with fellow colleagues as part of a team.
• A clean driver's abstract and valid driver's license is required for this position.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.