Bell Attendant | Part Time

Hyatt Regency Salt Lake City; Salt Lake City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Hyatt Regency Salt Lake City is looking for a dedicated Bell Attendant to provide exemplary service in downtown Salt Lake City. This role involves assisting guests with their luggage and providing recommendations about hotel and local amenities.

Ideal candidates will have a passion for service, refined communication skills, and the physical stamina to thrive in a fast-paced environment. Flexibility in scheduling is essential, with the expectation of weekends and holidays. Join us to elevate your career in a prestigious hotel.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Experience in bell stand service preferred.

Responsibilities

• Welcoming guests and providing exemplary service in lobby.
• Offering assistance and delivery of luggage to and from guest room.
• Assisting with restaurant and transportation recommendations.

Skills

Verbal communication skills

Physical stamina

Customer service orientation

Job description

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

A Bell Attendant's role is to provide the best service, by ensuring guests are comfortable with accommodations and are familiar with room offerings and features. This role must uphold the highest level of guest service, and maintain constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant is an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests.

Job Functions May Include

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.
• Hotel experience preferred.