Overnight Bell Attendant | Full Time

Hyatt Regency Salt Lake City; Salt Lake City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Hyatt Regency Salt Lake City is seeking a Bell Attendant who will be responsible for providing exemplary service and ensuring guests are comfortable during their stay. This role involves welcoming guests, assisting with luggage, and maintaining communication with the Front Office and Valet.

Ideal candidates will demonstrate refined verbal communication skills and physical stamina. Experience in hotel services is preferred. We value individuals who thrive in a service-oriented environment and are prepared to work a flexible schedule, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Experience in bell stand service is preferred.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Welcome guests and provide exemplary service.
• Assist with luggage delivery to and from guest rooms.
• Provide restaurant and transportation recommendations.

Skills

Verbal communication skills

Customer service orientation

Physical stamina

Job description

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

A Bell Attendant's role is to provide the best service, by ensuring guests are comfortable with accommodations and are familiar with room offerings and features. This role must uphold the highest level of guest service, and maintain constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant is an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests.

Job Functions May Include

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.
• Hotel experience preferred.