Bell Attendant

Mountain Careers LLC.; Vail (CO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Winter Season Lifestyle Benefit

Merchant Pass Available

401k with company matching

Discounted travel with F&B and Spa at

Dry cleaning of uniforms

Job summary

Four Seasons Resort and Residences Vail is seeking a Bell Attendant Part-Time to ensure a seamless arrival and departure experience for guests. You will greet guests, assist with luggage, valet vehicles, and support ski equipment storage, while upholding Four Seasons standards of hospitality.

The role requires at least 1 year in a luxury hotel, valid US driver’s license (manual transmission experience preferred), and fluent English. Spanish is a plus.

Qualifications

• Minimum 1+ years of experience in a similar role in a luxury hotel setting.
• Possession of a current US driver’s license and proof of clean driving record.
• Must be able to drive a variety of vehicles including manual transmissions.
• Ability to multi-task on several items at once.
• Stand/walk for up to eight hours per shift.
• Move luggage carts up to 200 lbs and lift boxes up to 100 lbs.
• Fluency in English required; Spanish a plus.
• Flexible schedule for AM/PM shifts.

Responsibilities

• Greets guests and escorts them to their rooms; delivers luggage to room and to storage.
• Valet guest vehicles in the garage and retrieve them upon request.
• Maintain records of luggage and deliveries per Four Seasons standards.
• Handle guest interactions with hospitality and professionalism, accommodating requests.
• Perform duties of Doorman, Bellman, Valet Driver or House car Attendant.
• Collaborate with co-workers and supervisors.
• Manage seasonal equipment storage or delivery (ski gear, bikes).
• Run errands off-property as needed.
• Operate Opera, HotSOS, and MS Excel systems.

Skills

Customer service

English fluency

Communication skills

Multitasking

Physical stamina

Spanish (nice to have)

Driving ability

Tools

Opera

HotSOS

MS Excel

Job description

Bell Attendant PT

About the role:

The Bell Attendant is a central part of the Guest Services Team whose main objective is to ensure our guests have a smooth arrival and departure experience. Greets all incoming visitors with a smile and friendly attitude. Assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guests and hotel packages and parcels. Valets guest vehicles. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Bell Stand is also the natural place where guests’ direct comments, questions, suggestions, and concerns.

What you will do:

• Greets guests and escorts them to their rooms.
  Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
• Valet guest vehicles in the garage and retrieve them when requested.
  Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Will complete any tasks of a Doorman, Bellman, Valet Driver or House car Attendant. Greet all guests with a smile and offer them assistance.
• Works harmoniously and professionally with co-workers and supervisors.
• Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear.
• Performs errands for guests and the hotel that may require local travel off the hotel property.
• Ability to use computer systems such as Opera, HotSOS and MS Excel.

What you bring:

• Minimum 1+ years of experience in a similar role,in a luxury hotel setting preferred.
• Possession of a current US driver’s license and proof of clean driving record.
• Comfortable driving a variety of vehicles including manual transmissions required.
• Requires the ability to multi-task on several items at once.
• Must be able to stand/walk for up to eight hours per shift.
• The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbs required.
• This role has direct contact with guests and as such, good communication skills are a necessity.
• Flexible schedule required for AM and PM shifts.
  Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.
• Ability to speak Spanish a plus.

What we offer:

• Wage is $16.85 per hour + gratuities
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Discounted travel with discounted F&B and Spa Services at Four Seasons
• Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals.
• Complimentary dry cleaning of uniforms
• Be yourself and become a member of a work family that cares about you and invests in your development.
• Elevate your craft here and abroad!
• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:

• This is a part-time position.
• A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

http://fourseasons.com/vail/phots-and-videos//
We Are Four Seasons Video
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

This posting is anticipated to be open until 12/31/2026