Bell Attendant

Skamania Lodge; Stevenson (WA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

On-site wellness programs

Local discounts

Employee rates on hotel stays

Training and development opportunities

Job summary

Pyramid Global Hospitality is seeking a front desk/guest services associate for Skamania Lodge in the Pacific Northwest. The role focuses on creating a warm welcome, guiding guests through check-in, and delivering personalized service that anticipates guest needs.

The position emphasizes teamwork, a friendly disposition, and strong communication to ensure a memorable guest experience across a vibrant hotel property with diverse amenities.

Qualifications

• One year of experience in customer service.
• Flexible availability including evenings, weekends, and holidays.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet and welcome all guests upon arrival, creating a positive first impression.
• Escort guests to the front desk and provide guidance through the check-in process.
• Deliver personalized service by anticipating guest needs and collaborating with team members.
• Maintain a clean, organized entrance and lobby area in coordination with lobby attendants.
• Promote hotel amenities and enhance the overall guest experience through knowledgeable recommendations.

Skills

Verbal communication

Team player

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About Our Property

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

#PGH-SKL

What You Will Have An Opportunity To Do

• Greet and welcome all guests upon arrival, creating a positive first impression
• Assist guests arriving by vehicle by opening doors and providing a courteous arrival experience
• Escort guests to the front desk and provide guidance through the check-in process
• Transport luggage and escort guests to their rooms while providing an overview of hotel amenities and key information
• Deliver personalized service by anticipating guest needs and collaborating with team members
• Maintain a clean, organized, and welcoming entrance and lobby area in coordination with lobby attendants
• Provide attentive, engaging service that reflects a commitment to exceeding guest expectations
• Promote hotel amenities and enhance the overall guest experience through knowledgeable recommendations

What are we looking for?

• One year of experience in customer service
• Flexible availability, including evenings, weekends, and holidays
• Valid driver’s license with a clean driving record required
• Prior experience in the hospitality industry preferred not required
• Ability to remain on feet for extended periods and move efficiently between valet areas and hotel locations throughout the shift
• Ability to think quickly, solve problems, and perform effectively in a fast-paced environment
• Team-oriented with strong collaboration skills
• Friendly, outgoing personality with strong verbal communication skills
• High school diploma or equivalent required

#ZR80

Compensation

$17.13 +Tips!

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.