Bell Attendant

Hyatt Hotels Corporation; New York (NY); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Bell Attendant at Hotel Saint Augustine, Houston, TX. The role focuses on assisting guests with luggage and ensuring smooth arrival and departure experiences at the front of the hotel.

The position requires friendly, professional communication, physical stamina for lifting and walking, and a willingness to help guests with local recommendations and hotel services.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.

Responsibilities

• Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
• Ensure guests are comfortable with accommodations and are familiar with room offerings and features.
• Provide hotel or local recommendations to guests.

Skills

Customer service mindset

Verbal communication

Physical stamina

Walking tolerance

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel like the proper way to make a bed or how to best handle luggage it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.

Hourly rate of pay is from $18.9741 - $25.2988 per hour.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

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