Bell Attendant

Treehouse Sunnyvale, L.L.C.; California; On-site; USD 22,000 - 30,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Bell/Doorperson to greet guests, assist with doors and luggage, and provide exceptional service that reflects the brand's high standards. The role emphasizes hospitality, attentiveness, and a team-oriented approach in a 24-hour operation.

Candidates should be passionate about guest service and have prior experience in customer-facing roles, with a strong focus on detail and a proactive, friendly attitude toward guests and teammates.

Qualifications

• Passionate about guest service and providing impeccable hospitality.
• Previous customer or guest service experience.
• Team player who is hard-working and detail oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests warmly and assist with doors, baggage, and directions.
• Provide impeccable service and reflect the brand’s best self in all interactions.
• Coordinate with front desk and hotel staff to ensure guest satisfaction.

Skills

Guest service

Communication

Team player

Attention to detail

Job description

Grow with us

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.

Inside Tip: Knowing a thing or two...or three about the history of our property to share with your guests will set you up for success.

About you

Passionate about guest service, enjoys physical work and has previous similar work experience. Previous customer or guest service experience, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.

About us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up.

Read on to learn more about our new opportunities, open now.