Bellperson, Residences

Starwood Hotels; Miami (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Bellperson to join our front-of-house team. You will be the first to meet our guests and provide impeccable service, reflecting the brand’s best self in a luxury setting.

As a Bellperson, you’ll be part of a mission-driven company with a commitment to guest satisfaction and sustainable hospitality, supporting guests and partners across the Starwood Hotels Residences network.

Qualifications

• Passionate about guest service, enjoys physical work and has previous similar work experience.
• Previous customer or guest service experience, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation

Responsibilities

• Provide impeccable guest service as a front-of-house team member.
• Interact with guests and reflect the brand's best self.

Skills

Guest service

Customer service

Team player

Detail oriented

Flexible

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

The SH Residences are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bellperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.

Inside Tip: Knowing a thing or two...or three about the history of our property to share with your guests will set you up for success.

About You...

• Passionate about guest service, enjoys physical work and has previous similar work experience.
• Previous customer or guest service experience, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.