Behavioral Health Technician: Safe, Compassionate Care

SUN Behavioral Delaware; Georgetown (DE); On-site; USD 34,000 - 42,000; Full time

Job summary

The role emphasizes teamwork, clear communication with clinical staff, and adherence to HIPAA and hospital policies. Prior healthcare experience and a CNA or CPR/de‑escalation certification are preferred.

Qualifications

• Education: High school diploma or GED; CPR and hospital‑selected de‑escalation technique certification required.
• Preferred: Some college courses; Certified Nursing Assistant certification.
• Experience: Previous healthcare experience required; one year as a behavioral health technician preferred.
• May substitute education for experience.

Responsibilities

• Provide direct and indirect patient care under RN/LPN supervision.
• Record vital signs and intake/output; monitor mental status and behavior.
• Escort patients during activities; assist with safety checks and restraints under direction of RN.
• Document in EHR; participate in treatment team meetings and CQI activities.
• Communicate clearly with nurses, therapists, and physicians; respond to calls professionally.
• Assist with 15‑minute observation rounds and patient education groups.
• Support orientation of new staff and maintain patient confidentiality.

Skills

Communication skills

Teamwork

Observational skills

Education

High school diploma or GED

CPR certification

De-escalation technique certification

Certified Nursing Assistant certification

Some college classes

Job description

The role emphasizes teamwork, clear communication with clinical staff, and adherence to HIPAA and hospital policies. Prior healthcare experience and a CNA or CPR/de‑escalation certification are preferred.