Behavioral Health Technician: Safe Care & Client Support

Music City Detox; Tennessee; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Employee Assistance Program

401k Match

Paid-Time Off

Sick Time

Holiday Pay

Job summary

Music City Detox seeks a dedicated Behavioral Health Technician to help maintain a safe, supportive environment for clients in a treatment program. You will monitor clients, de-escalate issues, document changes, and coordinate with therapy staff to address clinical needs.

The role emphasizes safety, confidentiality, and compassionate interaction, with responsibilities spanning shift turnover, adherence to program rules, and collaboration with the care team to promote client wellbeing.

Qualifications

• High School Graduate or GED preferred
• Experience in substance abuse/mental health preferred
• Valid state driver’s license with no major violations in past 5 years

Responsibilities

• Record inventory log of all personal belongings, valuables and return ticket; tickets and valuables to be kept in the safe
• Completes required lab requisitions per protocol
• Monitor clients at all times to include specific rounds and logging clients' whereabouts
• De-escalates AMA and other client problems
• Participate in all staff meetings as scheduled
• Ensure garbage is disposed of properly throughout the shifts as needed
• Monitors group room to ensure cleanliness after each activity
• Hands off information necessary for next shift technician after each shift; maintains logbook for the continuity of care
• Attend required staff training
• Supervise clients completing the Program with emphasis on safety and well-being
• Remind clients of program rules and regulations as necessary and report infractions immediately
• Provide emotional support for clients while referring them to therapy staff to address clinical issues
• Complete assigned paperwork in a neat, timely and accurate manner
• Communicate with other staff as necessary to promote quality client care
• Participate in maintaining clean, properly supplied and efficient work areas
• Observe and report safety and maintenance problems
• Interact appropriately with clients, showing respect while maintaining boundaries
• Maintain a professional demeanor
• Exercise sound professional judgement and seek assistance as necessary to effectively manage client behavior
• Protect privacy of all client information in accordance with facility privacy policies and procedures
• Transport clients as needed
• Other duties as assigned

Skills

Detail oriented

Communication

Pressure handling

Interpersonal skills

Multi-tasking

Independent decisions

Empathy

EMR familiarity

Education

High school diploma or GED

Substance abuse/mental health experience

Tools

EMR systems

Job description

Music City Detox seeks a dedicated Behavioral Health Technician to help maintain a safe, supportive environment for clients in a treatment program. You will monitor clients, de-escalate issues, document changes, and coordinate with therapy staff to address clinical needs.

The role emphasizes safety, confidentiality, and compassionate interaction, with responsibilities spanning shift turnover, adherence to program rules, and collaboration with the care team to promote client wellbeing.