Behavioral Health Technician - Orem, UT

Anxiety Treatment Center Inc.; Orem (UT); On-site; Full time

Job summary

Join a compassionate team dedicated to transforming lives through evidence-based practices in behavioral health. As a Behavioral Health Technician I, you will play a vital role in supporting clients struggling with anxiety and trauma. Your responsibilities will include engaging with clients, facilitating group therapy, and ensuring the highest standards of care. This full-time position offers a competitive salary, comprehensive benefits, and opportunities for professional growth through ongoing training. If you are passionate about making a difference and thrive in a supportive environment, this role is perfect for you.

Benefits

401k Match

Medical/Dental/Vision Benefits

Company-Paid Life Insurance

Paid Time Off

Sick Time

Company Holiday Pay

Ongoing Training

Qualifications

• Some college education or experience in behavioral health is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Engage clients through clinical interactions and support their treatment.
• Maintain documentation and facilitate group therapy sessions.
• Promote a safe and professional environment for clients.

Skills

Critical Thinking

Teamwork

Computer Proficiency

Data Entry

Organizational Skills

Multitasking

Problem Solving

Communication Skills

Education

Some College or Related Experience

Bachelor’s Degree in Related Field

Tools

Google Docs

Google Sheets

Job description

Job Title: Behavioral Health Technician I
Classification: Non Exempt
Hourly: $18
Reports To: BHT Supervisor
Position Type: Full-time
Schedule: Monday-Friday 11:00AM - 8:00PM

The Company You’ll Join
OCD Anxiety Centers (OAC) has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.

Our Investment in You
A competitive base salary starting at $18/hour
401k match
Core benefits: medical/dental/vision, with the company contribution to medical benefit for employee
Company-paid employee life insurance
Voluntary benefits
Paid time off includes 15 days (120 hours) of “Paid Time Off”, 5 days (40 hours) of “Sick Time”, and 9 days (72 hours) “Company holiday” pay
Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The Purpose of Your Role
The Behavioral Health Technician I focuses on learning, creating a positive culture, and productively engaging with the team. They support and ensure clients function safely, effectively, and efficiently while promoting the best quality and output standards. The Behavioral Health Technician I collaborates with their team and Behavioral Health Technician Supervisor to ensure the maintenance or treatment fidelity, company policy, procedures, and client satisfaction is met to standards.

Key Performance Indicators (KPIs)
1. Zero documentation errors on a weekly basis
2. Average Facility Audit Score 90%
3. 5-7 hours per day of active facilitation/support on treatment floor (as evidenced by staff evaluation audit)
4. Master of BHT competencies within 30-60 days of employment (as evidenced by staff evaluation audit)
5. Live the OAC values by being an example of positivity, optimism, growth and change within your community of peers (as evidenced by staff evaluation audit).
6. Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction

Please note: When you achieve any of the above key indicators your supervisor will counsel with you to set a new goal.

Responsibilities:
Actively engages clients through clinical interactions, including assisting clients with developing skills and clinical interventions
Provides high standards of helpful, professional, and caring treatment to all clients by maintaining consistently effective client interactions
Provides validation in a warm, safe environment and keeps clients motivated to work through distress and eliminate neutralizing behaviors
Facilitates groups within the IOP and helps maintain a professional environment for clients, including collecting homework, clinical documentation, and providing feedback to primary therapists
Monitors the clients’ daily activities, including implementing the treatment plan
Effectively manages business resources to maximize benefits for our clients, employees, and the organization
Plans, organizes, and implements lesson plans for group settings
Maintains all written documentation such as progress notes, group therapy notes, etc.
Masters de-escalation techniques and crisis management
Encourages team engagement and loyalty by effective employee interactions that promote cooperation trust, and respect
Expands knowledge and skills through supervision and oversight provided by appropriate licensed clinical staff
Maintains client satisfaction by developing and practicing OAC’s values and associated behaviors
Integrates OAC's mission in all activities, interactions, and decision-making processes
Adheres to all company policies and procedures
Presents self in a professional manner
Maintains a safe and clean environment
Other duties as assigned

The Skills and Expertise You Have:
Some college or experience in a related field
Ability to think critically
Willingness to work as a team to meet the needs of the business
Proficient knowledge of computers, including Google Docs, Sheets, and other computer software
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail-oriented, takes initiative, and completes job responsibilities independently
Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment including inside, outside, and a noise level
Physical demands of the job will include sitting at desk or table for extended periods, bending, lifting, and walking

Preferred Qualifications:
Bachelor’s degree or equivalent experience in a related field
OCD, anxiety, trauma experience

Disclaimer
OAC has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OAC reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement
OAC is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.