Behavioral Health Technician (BHT) Supervisor

iaedp; Concord, Northern (MA, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Life Insurance

Flexible Spending Accounts

Employee Recognition Programs

Referral Bonus opportunities

Job summary

Pyramid Healthcare in Concord, MA seeks a Behavioral Health Technician (BHT) Supervisor to lead the BHT team within an adult SUD treatment program. You will manage staff scheduling, training, and performance to ensure quality client care and regulatory compliance.

The role emphasizes staff development, crisis intervention, and collaboration with clinical leadership to maintain a safe, structured, and therapeutic environment for clients.

Qualifications

• High school diploma or equivalent required.
• Previous Behavioral Health Technician experience required.
• Supervisory or leadership experience preferred.
• Experience in behavioral health or SUD treatment preferred.

Responsibilities

• Lead and supervise Behavioral Health Technicians.
• Develop and adjust staff schedules to ensure coverage and minimize overtime.
• Coordinate orientation and training for BHT staff.
• Monitor staff documentation and ensure policy compliance.
• Participate in hiring and candidate selection with HR.
• Support performance management and disciplinary processes.
• Conduct staff performance evaluations.
• Attend treatment team and staff meetings as needed.
• Monitor staff engagement and support during crises.
• Assist with crisis interventions and client safety.
• Coordinate transportation and related logistics.
• Track inventory and confiscated client belongings.
• Maintain regular staff communication and shift logs.
• Promote a safe, structured, and therapeutic environment.
• Ensure adherence to policies and safety standards.
• Complete required training and maintain certifications.
• Perform other duties to support client care and operations.

Skills

Leadership

Communication

Organization

Problem-solving

Staff supervision

Education

High school diploma or equivalent

Tools

CPR certification

AED certification

First Aid certification

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Behavioral Health Technician (BHT) Supervisor

Location: Concord, MA

Schedule: Full-Time

Schedule Requirements: 1st shift every Saturday and Sunday, plus 3 weekdays per week. Weekday schedule may vary.

Pay: $22–$24 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized provider of behavioral healthcare services, committed to delivering compassionate, evidence-based treatment to individuals with substance use and co-occurring disorders. Our team is dedicated to creating a safe, supportive, and structured environment that helps individuals throughout their recovery journey.

Position Summary

The Behavioral Health Technician (BHT) Supervisor provides leadership and oversight to the BHT team while supporting the day-to-day operations of an adult Substance Use Disorder (SUD) treatment program. This position is responsible for staff scheduling, training, development, performance support, and ensuring appropriate staffing coverage to meet the needs of the program and clients. The BHT Supervisor works closely with clinical and program leadership to promote quality client care, staff accountability, operational consistency, and compliance with organizational, regulatory, and accreditation standards.

Key Responsibilities

• Provide regular supervision, leadership, coaching, and mentorship to Behavioral Health Technicians.
• Develop, maintain, and adjust staff schedules to ensure appropriate coverage and minimize unnecessary overtime.
• Coordinate orientation and training for new and existing BHT staff.
• Monitor staff documentation and ensure compliance with organizational, regulatory, and program standards.
• Participate in the hiring process, including interviewing candidates and collaborating with Human Resources on candidate selection.
• Support performance management and disciplinary processes in accordance with company policies.
• Conduct and contribute to staff performance evaluations.
• Participate in treatment team meetings, shift changes, staff meetings, and other program meetings as needed.
• Monitor staff engagement and provide support during challenging situations or client crises.
• Assist with crisis interventions and ensure client safety and appropriate staff response.
• Coordinate client transportation and related logistics as needed.
• Track inventory and manage confiscated client belongings in accordance with program policies.
• Maintain regular communication with staff through verbal updates, written communication, and shift logs.
• Promote a safe, structured, and therapeutic environment for clients.
• Ensure staff follow established policies, procedures, and safety standards.
• Complete all required training and maintain current certifications.
• Perform other duties as assigned to support client care and program operations.

Education:

• High school diploma or equivalent required.

Experience:

• Previous Behavioral Health Technician experience required.
• Prior supervisory or leadership experience preferred.
• Experience working in behavioral health, substance use disorder treatment, or a related healthcare setting preferred.

Certifications:

• Current CPR, AED, and First Aid certification required.

Additional Requirements:

• Valid driver's license required.
• Strong communication, leadership, organizational, and problem-solving skills.
• Ability to effectively lead and support staff in a fast-paced behavioral healthcare environment.
• Ability to respond calmly and appropriately to client behavioral concerns and crisis situations.
• Ability to maintain confidentiality and professional boundaries.

Why Join Pyramid Healthcare?

• Competitive pay of $22–$24 per hour.
• Opportunity to take on a leadership role within a behavioral healthcare program.
• Mission-driven work supporting individuals in recovery.
• Collaborative work environment focused on client care and staff development.
• Ongoing training and professional development opportunities.
• Opportunities for career growth within Pyramid Healthcare.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:

• INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
• DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.
• PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at:

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.