Behavioral Health Technician / Recovery Support Specialist (Substance Use Disorder Treatment)

Pyramid Healthcare; Concord (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

Job summary

Pyramid Healthcare is hiring Behavioral Health Technicians / Recovery Support Specialists in Concord, MA. The positions provide supervision and support in a residential treatment setting across 1st, 2nd, and 3rd shifts.

The goal is to help clients maintain safety, structure and engagement during recovery. The roles require a compassionate team player who can work with clinical staff to deliver quality care.

Qualifications

• High School Diploma or GED preferred, but not required.

Responsibilities

• Support new client admissions, including orientation and program expectations
• Conduct routine safety checks and monitor client well-being
• Document observations, client interactions, and shift activities accurately
• Respond appropriately to emergencies or crisis situations while collaborating with the treatment team
• Help maintain a safe, structured, and therapeutic environment
• Assist with groups, activities, meal supervision, and medication lines as directed
• Encourage positive client engagement and adherence to program schedules
• Communicate effectively with nursing, counseling, and leadership staff
• Perform other duties as assigned

Skills

Compassionate

Team player

Flexible

Strong communication

Education

High School Diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Behavioral Health Technician / Recovery Support Specialist (Substance Use Disorder Treatment)

Location: Concord, MA

Schedule: Full-Time, Part-Time, & PRN Opportunities Available

Shifts Available

• 1st Shift: 7:00 AM – 3:00 PM
• 2nd Shift: 3:00 PM – 11:00 PM
• 3rd Shift: 11:00 PM – 7:00 AM

Pay Rate: $20.00 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing compassionate, evidence-based treatment for individuals with substance use and co-occurring disorders. Our Concord, MA residential treatment center is dedicated to helping adults build lasting recovery in a safe, supportive, and therapeutic environment.

We are currently hiring multiple Behavioral Health Technicians / Recovery Support Specialists to join our growing team across all shifts.

Position Summary

Behavioral Health Technicians (BHTs) play a vital role in supporting clients throughout their recovery journey by providing supervision, encouragement, and structure in a residential treatment setting. As a member of our team, you'll help create a safe, therapeutic environment while assisting clients with daily routines and supporting the clinical team in delivering quality care.

Key Responsibilities

• Support new client admissions, including orientation and program expectations
• Conduct routine safety checks and monitor client well-being
• Document observations, client interactions, and shift activities accurately
• Respond appropriately to emergencies or crisis situations while collaborating with the treatment team
• Help maintain a safe, structured, and therapeutic environment
• Assist with groups, activities, meal supervision, and medication lines as directed
• Encourage positive client engagement and adherence to program schedules
• Communicate effectively with nursing, counseling, and leadership staff
• Perform other duties as assigned

Qualifications

• High School Diploma or GED preferred, but not required
• Must be at least 18 years of age
• Previous experience in behavioral health, substance use treatment, healthcare, human services, or customer service is preferred but not required
• Compassionate, dependable, and able to work effectively as part of a team

Why Join Pyramid Healthcare?

• Multiple Full-Time, Part-Time, and PRN opportunities available
• Openings on 1st, 2nd, and 3rd shifts
• Opportunity to make a meaningful impact in the lives of individuals in recovery
• Supportive, mission-driven team culture
• Career growth opportunities within a nationally recognized behavioral healthcare organization
• Competitive hourly pay and comprehensive benefits for eligible employees

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.