Behavioral Health Technician

Hickorynet

Indianapolis (IN)

On-site

USD 22,041 - 24,796

Full time

14 days+

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Benefits offered by this job

401k

Dental insurance

Flexible schedule

Health insurance

PTO

Vision insurance

Career development

Mental health days

Holiday pay

Job summary

Hickory Recovery in Indianapolis, IN seeks a Behavioral Health Technician to join the Behavioral Health team. You will serve as a bridge between clients and clinical staff, helping implement individualized treatment plans.

Under supervision, you’ll monitor client activities, support group sessions, and maintain safety and confidentiality per HIPAA. A flexible schedule—including holidays and weekends—is required, with opportunities to contribute to a compassionate, structured care environment.

Qualifications

Highschool diploma or equivalent preferred.
Ability to learn quickly, multitask, and communicate effectively by phone and in person.
Positive demeanor and professional boundaries with clients.
Follow directives, adhere to policies, and manage time efficiently.
Scheduling flexibility including holidays and weekends is required.
Must hold a valid driver's license with reliable transportation.

Responsibilities

Interact daily with clients to support implementation of treatment plans.
Maintain ethical boundaries with clients and families.
Ensure attendance at individual and group sessions and follow schedules.
Assist and monitor client activities and compliance with rules.
Support clients with phone use, computer time, and breaks.
Gathers clients for group programming.
Document interactions accurately using the EMR system.
Record notes, safety rounds, and inventory of client belongings.

Skills

Communication

Time management

Professional boundaries

Flexibility

Customer service

Phone and in-person communication

Education

High school diploma or equivalent

Tools

EMR system

Job description

Behavioral Health Technician – Hickory Treatment Centers

Department: Behavioral Health

Direct Report To: Behavioral Health Technician Manager

Shift Schedule: 1st Shift 7:00am - 3:30pm (Sunday - Thursday)

About the Role:

The Behavioral Health Technician (BHT), is an integral member of the treatment team, functioning as the primary conduit between client, clinical, and medical staff, working to ensure the implementation and integration of the person-centered treatment plan.

Under the immediate supervision of the Behavioral Health Technician Manager, the BHT is responsible for monitoring, observing, and reporting client activities while providing structure and support of the clinical person-centered treatment plan.

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on

Delivering personalized, top tier care that fosters healing and improves wellbeing
Ensuring every individual has access to the best possible support and treatment

Our Mission

To provide high quality, acute care for adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.

What We Offer:

401k
Dental insurance
Flexible schedule
Health insurance
PTO
Vision insurance
Career development
Mental health days
Holiday pay

Job Qualifications:

Highschool diploma or equivalent is preferred.
An ability to learn quickly, multi-task, and utilize effective communication skills, including both telephone and in-person.
Positive demeanor and clear understanding of professional boundaries with clients.
Ability to follow directives explicitly, adhere to facility policies, provide client-driven customer service, and exercise time management skills.
Scheduling flexibility, holiday, and weekend rotation is REQUIRED.
Musthold valid driver's license with reliable transportation.

Key Responsibilities:

Client Support & Engagement

Consistent, daily, appropriate interaction with clients while supporting implementation of individualized treatment plans.
Maintains clear, ethical boundaries with clients and their families
Ensure clients attend all individual and group treatment sessions and follow daily schedules
Assists and monitors client activities throughout the shift, including compliance with treatment center rules
Supports clients with phone use, computer time, smoke breaks, and mealtimes
Gathers clients for group programming.

Safety, Compliance, & Environment

Maintains strict confidentiality of all client information per HIPAA guidelines
Demonstrates awareness of cultural sensitivity and maintains professional boundaries
Reports safety hazards immediately
Works continuously to maintain a clean, safe, and functional treatment center environment
Practices proper infection control, including PPE use and hand hygiene

Documentation & Administrative Duties

Uses the EMR to accurately document all client interactions with concise, clear communication
Records shift notes, safety rounds, and client belongings inventoryDocuments instances of client non-compliance
Follows all processes in the Behavioral Health Procedural Manual

Admissions, Discharges, & Treatment Processes

Performs client admissions, including drug/alcohol screens and contraband searches
Assists nursing staff during medication pass times
Completes duties related to client discharge (graduation, administrative discharge, or AMA)

Teamwork, Training, & Performance