Case Manager

Hickorynet; Grinnell (IA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k

Dental insurance

Flexible schedule

Health insurance

PTO

Vision insurance

Career development

Mental health days

Holiday pay

Job summary

Hickory Recovery in Grinnell, IA is seeking a Case Manager under the Clinical Department to support treatment planning and coordinate aftercare services, including MAT, therapy, and community resources.

You will meet with your caseload weekly, document per Medicaid standards, ensure HIPAA compliance, and collaborate with the Primary Therapist to create cohesive plans. A High School diploma and 1-2 years of related experience are preferred.

Qualifications

• High School diploma preferred.
• Minimum 1–2 years of related experience or training.
• Ability to read, write, and comprehend English.
• Positive demeanor and professional boundaries with clients.
• Follow directives, adhere to policies, and provide patient-centered service.

Responsibilities

• Provide discharge planning support for all assigned clients.
• Assist with housing applications, placement, and coordination.
• Provide employment assistance, including job search and referrals.
• Assist with benefit applications (e.g., food stamps, insurance).
• Coordinate transportation needs for clients.
• Develop individualized relapse prevention plans.
• Complete admissions/intake paperwork.
• Maintain HIPAA compliance in all communications.
• Complete weekly progress notes and EMR documentation.
• Collaborate with Primary Therapist for cohesive treatment planning.

Skills

English proficiency

CPR certification

Time management

Professional boundaries

Customer service

Punctuality

Education

High School diploma

Tools

EMR system

Job description

Case Manager – Hickory Treatment Centers

Department: Clinical

Direct Report: Clinical Manager

About the Role

Under the immediate supervision of the Clinical Manager, the Case Manager is responsible for each component of the client’s treatment planning, client’s behavioral health plan, including all programmatic implementation.

Case managers will also coordinate aftercare plans such as MAT service appointments, mental health continuums, primary physician appointments, relapse prevention support within the community including NA/AA meetings and identify transportation for client at time of discharge. The Case Managers will also meet with their assigned case load individually every 7 days to adhere to documentation requirements through Medicaid standards.

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on

• Delivering personalized, top tier care that fosters healing and improves wellbeing
• Ensuring every individual has access to the best possible support and treatment

Our Mission

To provide high quality, acute care for adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.

What We Offer

• 401k
• Dental insurance
• Flexible schedule
• Health insurance
• PTO
• Vision insurance
• Career development
• Mental health days
• Holiday pay

Job Qualifications

• High School diploma preferred,
• Minimum of 1-2 years of related experience or training
• Ability to read, write, and comprehend the English language- Simple instructions, short correspondence, & memos
• Positive demeanor and clear understanding of professional boundaries with clients
• Ability to follow directives explicitly, adhere to facility policies, provide patient-driven customer service, and exercise time management skills.
• Dependability, punctuality, accuracy, attention to detail, & thoroughness are all essential to this role.
• Completion of CPR and CPI before first shift on the floor
• Schedule flexibility, holiday, and weekend rotation is REQUIRED.
• Must hold a valid driver's license with reliable transportation.

Key Responsibilities

Client Support & Case Management

• Provide discharge planning support for all assigned clients
• Assist clients with housing applications, placement, and coordination
• Provide employment assistance, including job search support and resource referrals
• Assist clients with benefit applications (e.g, food stamps, insurance)
• Coordinate transportation needs for clients
• Develop individualized relapse prevention plans
• Complete admissions/intake paperwork
• Demonstrate cultural sensitivity and ethical treatment of all clients
• Maintain professional boundaries, appearance, demeanor and communication

Documentation, EMR & Compliance

• Maintain strict adherence to HIPAA compliance in all communication regarding clients
• Complete SNAP and BAM documentation as required
• Update BHP weekly
• Complete weekly progress notes
• Document all client sessions accurately and promptly
• Ensure full compliance with EMR usage and documentation standards.
• Collaborate with the Primary Therapist to ensure cohesive treatment planning

Professional Conduct, Training & Team Participation

• Participate in monthly staff training
• Maintain effective communication and collaboration with the treatment team

Compensation

$18-$21 hourly

Learn More

www.hickoryrecovery.com