Behavioral Health Tech: Patient Care & Front Desk

CommonSpirit Health; Los Angeles (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Dignity Health - Northridge Hospital Medical Center in the Los Angeles area is seeking a Mental Health Tech to support Behavioral Health's front and back office operations, assisting psychiatrists, patients, and the care management team. You will help with basic medication triage, vital signs, and EHR documentation, ensuring smooth clinical workflow.

You will also handle front office tasks like patient registration and insurance processing, assist with back-office duties, and maintain supplies.

Qualifications

• High School graduate or GED required.
• Minimum of one year mental health worker experience with psychiatric patients in inpatient or residential setting.
• AHA Basic Life Support - CPR required.
• Fire Safety training within 90 days of hire.

Responsibilities

• Assist with patient/family care from admission to discharge.
• Monitor patient observations (Q15 min) and vital signs.
• Record patient VS, intake/output, and daily activities accurately.
• Assist nurses with patient care and activities of daily living as needed.
• Communicate effectively with patients in crisis and support RNs with safety precautions.
• Maintain adequate stocks and supplies.

Skills

Multitasking

Attention to detail

EHR proficiency

Discretion/confidentiality

Customer service

Education

High School Diploma or GED

Tools

EHR software

Job description

Dignity Health - Northridge Hospital Medical Center in the Los Angeles area is seeking a Mental Health Tech to support Behavioral Health's front and back office operations, assisting psychiatrists, patients, and the care management team. You will help with basic medication triage, vital signs, and EHR documentation, ensuring smooth clinical workflow.

You will also handle front office tasks like patient registration and insurance processing, assist with back-office duties, and maintain supplies.