Mental Health Technician

CommonSpirit Health; California; Hybrid; USD 40,000 - 55,000; Full time

Job summary

Commonspirit is seeking a Mental Health Tech to provide vital support for Behavioral Health operations. You'll assist psychiatrists, manage patient registrations, and ensure effective medication triage while handling both front and back office tasks.

Successful candidates need strong multitasking abilities and experience in mental health, along with certifications in CPR and Fire Safety. Join a team recognized for healthcare excellence at Dignity Health - Northridge Hospital Medical Center.

Qualifications

• 1 year of mental health worker experience with psychiatric patients.
• AHA Basic Life Support (CPR) certification.
• Fire Safety certification within 90 days.

Responsibilities

• Provide basic medication triage and support services.
• Manage front office reception and patient registration.
• Monitor patients on Q15 min. observations.

Skills

Multitasking

Attention to detail

Customer service

Confidentiality

EHR proficiency

Education

High School Graduate or GED

Job description

Job Summary and Responsibilities

As our Mental Health Tech, you will be vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving.

Every day you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation.

To be successful, you need strong multitasking, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

• Assist with patient/family care needs from admission to discharge.
• Monitor patient on Q15 min. observations including (Q5, LOS, and 1:1 obs.)
• Accurately monitor and record patient VS and intake and output and daily activities, including patio breaks.
• Assist Nurses with patient care to include Groups, Activities of daily living, as needed
• Must be able to effectively communicate with patients in crisis situations and assist RNs with restraining patients
• Assist in maintaining adequate stocks and supplies items.

Job Requirements

Required

• High School Graduate or GED
• Minimum of one (1) year mental healthworker experience working with psychiatric patients either in an inpatient or residential setting
• AHA Basic Life Support - CPR
• Fire Safety, within 90 Days

Preferred

• Minimum 1 year of acute patient care experience
• Certified Nursing Assistant: CA
• Emergency Medical Technician: CA

Where You'll Work

Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit hospital located. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, heart care, cancer care and women's health. It is the only pediatric trauma center in the San Fernando Valley.

Additionally, Northridge Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and has been recognized as one of America's 50 Best Hospitals by Healthgrades in 2026.