Behavioral Health Tech - Emergency Services; 3rd shift

ZEP; Toledo (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Zepf Center is seeking a Full-time Mental Health Technician for its Emergency Services, a 24/7 crisis program serving Lucas County. The role involves crisis intervention, data gathering, transport of clients, and coordination with clinicians, case managers, and community services.

The ideal candidate will meet Ohio Medicaid criteria for qualified mental health workers, hold a high school diploma (bachelor’s preferred) and possess a valid driver’s license. A $5,000 sign-on bonus is offered.

Qualifications

• Must be detail oriented and precise in documentation.
• Strong organizational skills and ability to multi-task in a crisis.
• Ability to interpret information from multiple sources in emergent situations.
• Excellent problem-solving abilities and multitasking under pressure.
• Professional approach with staff, clients and the public.

Responsibilities

• Gathers collateral data at the scene and by phone to resolve crises.
• Provides outreach service including crisis intervention.
• Accompanies clinicians in pre-hospital screening with clients in the community.
• Assists with care planning in consultation with clinicians and case managers.
• Coordinates services and makes referral contacts as needed.
• Documents services and activities for charting and billing.

Skills

Detail oriented

Organizational skills

Interpret information

Problem solving

Professional conduct

Education

High School Diploma

Bachelor's degree OR 3+ years mental health experience

Valid driver’s license

Job description

Description

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a Full-time Mental Health Technician in our emergency services department. Emergency Services is a 24/7 comprehensive program that assesses Lucas County adults, children, and adolescents who are experiencing a psychiatric or behavioral crisis. Patients are assessed onsite or in the field to determine treatment options; hospitalization or referral to community-based services.

***THIS POSTION PROVIDES A $5,000.00 SIGN-ON BONUS***

Hours: Five, 8-hour shifts per week, 12:00am-8:00am; rotating weekends and holidays

Job duties include but are not limited to:

• In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community.
• Provides outreach service including crisis intervention;
• Accompanies clinician health officers in pre-hospital screening with clients in the community.
• Works with patient’s primary psychiatrist/provider, case manager and/or counselor.
• Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient’s primary case manager, counselor or medical provider.
• Makes phone calls and coordinates services.
• Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts.
• Answers the Hotline, gathers collateral information and provides information and referrals to community services.
• Run the intake board and coordinate outreach runs between emergency services, outreach, CACSU, CSU and Helpline
• Transports clients to and from community sites as needed.
• Works flexibly with other team members.
• Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in EHR in a timely manner.
• Accurately document service provision and billing information to assure reimbursement.
• Ensures competence and annual certification in the following areas: CPR and First Aid, and Crisis Intervention.
• Ability to cross train in other crisis units, including CSU and Urgent Care.
• Performs other duties as assigned.

Position Competencies:

• Must be detail oriented and work accurately
• Must have excellent organizational skills
• Must have ability to interpret information
• Must have good problem-solving and multi-tasking skills
• Must be conscientious and adaptable, with a professional approach to all functions and relationships with all staff, clients, and public.

Requirements

• Must be eligible to be a qualified mental health specialist by Ohio Medicaid.
• High School Diploma
• Bachelor's degree in a related field OR at least three years' work experience in mental health
• Least three years' work experience in mental health
• Must possess a valid driver’s license
• Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles during business must be able to furnish proof of active auto insurance

EOE/M/F/H/V