Crisis-Responsive Behavioral Health Technician

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks an ED Safety Attendant to provide routine patient care, monitor conditions, and assist with activities of daily living under the supervision of a nurse.

The role supports crisis intervention, contraband control, and a safe therapeutic environment for patients with mental health needs, collaborating with medical staff, security, and other technicians.

Qualifications

• High school diploma or equivalent required; higher degree in psychology/social work preferred.
• BLS certification required; NCI certification upon completion of training.
• Nonviolent Crisis Intervention training and certification within 30 days of employment.

Responsibilities

• Provide routine patient care including observation, vital signs, and assistance with activities of daily living.
• Assist with admissions, transfers, and discharges; conduct contraband searches and secure belongings.
• Monitor patients, document intake/output, and report abnormalities to nursing staff.
• Assist with crisis intervention and de-escalation; maintain safe, therapeutic environment.
• Participate in group activities and therapeutic community processes; support educational initiatives.

Skills

English proficiency

Verbal communication

Written communication

Customer service

Mental health context

Education

High school diploma or equivalent

Associate or Bachelor in Psychology/Social Work preferred

Tools

General computer skills

Job description

Cape Fear Valley Medical Center in Fayetteville, NC seeks an ED Safety Attendant to provide routine patient care, monitor conditions, and assist with activities of daily living under the supervision of a nurse.

The role supports crisis intervention, contraband control, and a safe therapeutic environment for patients with mental health needs, collaborating with medical staff, security, and other technicians.