Behavioral Health Team Lead & Care Coordinator

RHA Health Services, LLC; Lumberton (TX); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discounts

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing programs

CPR and first aid training

Training opportunities

Job summary

RHA Health Services, LLC is seeking a Behavioral Health Team Leader to coordinate services for individuals with mental health and substance use challenges across residential, school, workplace and community settings. The role emphasizes supervising staff, PCP implementation, and timely service documentation.

The position requires coordinating a 24/7 on-call system, training employees, and ensuring compliance with service definitions and authorizations, with a focus on quality and compassionate

Qualifications

• May be required to be a Qualified Professional as defined by the service definition requirements.
• General working knowledge of the human services delivery system.

Responsibilities

• Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer need and the PCP.
• Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action to employees; addressing complaints and resolving problems.
• Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service
• Provides clinical supervision to all employees
• Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development.
• Completes documentation of services including a daily full service note that includes the name of the person supported, Medicaid identification number, date of service, purpose of contact, describes the interventions, includes the time spent performing the interventions, effectiveness of the intervention, the signature and credentials of the staff providing the service.

Skills

Excellent communication

Team leadership

On-call coordination

First responder support

EMR familiarity

Education

Master's degree in human services

Bachelor's degree in human services

Bachelor's degree in non-human services with 4 years MH/DD/SA experience

North Carolina Certified Peer Support Specialist

Licensed/Certified professional (as defined by service requirements)

Tools

EMR software

Job description

RHA Health Services, LLC is seeking a Behavioral Health Team Leader to coordinate services for individuals with mental health and substance use challenges across residential, school, workplace and community settings. The role emphasizes supervising staff, PCP implementation, and timely service documentation.

The position requires coordinating a 24/7 on-call system, training employees, and ensuring compliance with service definitions and authorizations, with a focus on quality and compassionate