Behavioral Health Residential Care Coordinator

CVS Health Corporation; Kentucky; Híbrido; USD 29.000 - 68.000; Jornada completa

Descripción de la vacante

CVS Health is seeking a Behavioral Health Residential Coordinator to support the Utilization Management Department by coordinating residential treatment admissions for members requiring out-of-home services. The role acts as a liaison between utilization management teams, behavioral health homes, residential providers, and care management staff to ensure timely access to appropriate treatment settings.

The position requires strong clinical knowledge, excellent organizational skills, and the

Formación

• 2+ years of experience with Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (particularly Excel) and electronic documentation systems.
• Willingness to travel up to 10% of the time within Arizona.

Responsabilidades

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Based on members' treatment needs, identify the most clinically appropriate participating residential treatment providers to support the member's treatment goals.
• Manage the residential referral process, including the distribution of referrals, tracking provider responses, and maintaining accurate documentation of facility activities.
• Collaborate with behavioral health homes, treating providers, and community partners to ensure timely submission of clinical information required for facility reviews.
• Monitor referral status and facility timelines to promote timely access to care and minimize delays in treatment facility.

Conocimientos

Behavioral health coordination

MS Office

Travel readiness

Educación

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or related field

Descripción del empleo

CVS Health is seeking a Behavioral Health Residential Coordinator to support the Utilization Management Department by coordinating residential treatment admissions for members requiring out-of-home services. The role acts as a liaison between utilization management teams, behavioral health homes, residential providers, and care management staff to ensure timely access to appropriate treatment settings.

The position requires strong clinical knowledge, excellent organizational skills, and the