Behavioral Health Residential Care Coordinator

CVS Health Corporation; Massachusetts; Hybrid; USD 29,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement savings options

Paid time off

Job summary

CVS Health Corporation is hiring a Behavioral Health Residential Coordinator to oversee admissions for out-of-home residential services, acting as a liaison among utilization management teams, residential providers, care management, and external stakeholders to ensure timely access to appropriate treatment settings. The role emphasizes strong clinical knowledge, organization, and cross-team collaboration.

The position requires coordinating referrals, monitoring progress, and facilitating

Qualifications

• 2+ years of experience with Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (Excel) and electronic documentation systems.
• Willingness to travel up to 10% within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Identify clinically appropriate participating residential treatment providers to support the member's treatment goals.
• Manage referral process, including distribution of referrals and tracking provider responses.

Skills

Behavioral health system experience

Excel proficiency

Travel willingness

Education

Bachelor's degree in Behavioral Health or related field

Job description

CVS Health Corporation is hiring a Behavioral Health Residential Coordinator to oversee admissions for out-of-home residential services, acting as a liaison among utilization management teams, residential providers, care management, and external stakeholders to ensure timely access to appropriate treatment settings. The role emphasizes strong clinical knowledge, organization, and cross-team collaboration.

The position requires coordinating referrals, monitoring progress, and facilitating