Behavioral Health Programs Support Specialist

Advanced Behavioral Health, Inc; Middletown (CT); On-site; USD 52,000 - 68,000; Full time

Job summary

Advanced Behavioral Health, Inc. seeks a Program Assistant for its Behavioral Health Home (BHH) program in Middletown, CT.

This role supports the BHH Manager of Provider Relations and Coordination with data management, scheduling, and quarterly provider meeting activities to ensure contract performance goals are met. The candidate will assist with provider orientation, communications, and on-site visits, maintaining confidentiality and HIPAA compliance while representing ABH in a professional

Qualifications

• Bachelor's degree in social work, public health, or closely related field.
• 5 years of administrative or provider relations experience, preferably in healthcare, behavioral health or insurance-related setting.
• Experience in data analysis required; proficiency with data management and reporting.

Responsibilities

• Provide and coordinate a wide variety of administrative and provider relations support tasks for the Behavioral Health Home (BHH) program.
• Provide support to designated BHH providers including orientation and education of providers and staff and incorporating BHH contract policies and procedures.
• Provide telephone support for incoming calls to BHH queue line when needed.
• Attend program meetings, workgroups, and committee meetings with BHH manager or representing the BHH program on behalf of ABH, Inc.

Skills

Communication skills

Data analysis

Detail orientation

Independent work

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Microsoft Teams

Job description

Advanced Behavioral Health, Inc. seeks a Program Assistant for its Behavioral Health Home (BHH) program in Middletown, CT.

This role supports the BHH Manager of Provider Relations and Coordination with data management, scheduling, and quarterly provider meeting activities to ensure contract performance goals are met. The candidate will assist with provider orientation, communications, and on-site visits, maintaining confidentiality and HIPAA compliance while representing ABH in a professional