Behavioral Health Program Manager/Director (DOE)

Sierra Vista Child & Family Services; Modesto (CA); On-site; USD 101,920 - 140,000; Full time

Benefits offered by this job

Health Insurance Coverage

2 weeks vacation + 11 holidays + 12SCK

403(b) retirement with employer match

Clinical supervision for licensure

Professional development opportunities

Job summary

Sierra Vista Child & Family Services is seeking a Program Manager for the ICS/BHST/LIFE Path program in California. The role oversees intensive community behavioral health services, leads treatment teams, and ensures regulatory compliance while guiding budgets, program evaluation, and quality improvement.

The position requires licensure in marriage & family therapy, social work, or counseling, plus multiple years of supervisory experience and familiarity with driving requirements in California.

Qualifications

• Licensed mental health professional (LMFT/LCSW/LPCC) with active/valid CA credentials.
• BBS registration and licenses must be current and valid with the applicable board.
• Minimum of five years in child and family counseling; five years of supervisory experience.
• Drug Medi-Cal experience preferred.
• Proficient in Electronic Health Records and Microsoft Office.
• Valid California driver’s license required for driving duties.

Responsibilities

• Manage day-to-day operations and staff oversight, including hiring and scheduling.
• Lead leadership development, coaching, communication, and meeting facilitation.
• Foster a healthy, collaborative work environment and sustainability.
• Contract review and ensure deliverables are met.
• Execute organizational strategies and initiatives.
• Ensure HIPAA/regulatory compliance in reports and records.
• Develop a program operations manual and manage risk mitigation.
• Develop and manage annual program budget and grants/RFPs.
• Maintain relationships with referral agents and agencies.
• Supervise staff to meet monthly productivity; ensure safety and quality.

Skills

Licensure: LMFT/LCSW/LPCC

BBS registration

Child & family counseling

5+ years supervision

Drug Medi-Cal experience

EHR navigation & MS Office

CA driver’s license

Tools

Electronic Health Records

Microsoft Office

Job description

The anticipated salary range for this position is $101,920 – $140,000 annually, depending on qualifications, experience, and scope of responsibilities assigned. Candidates whose experience and responsibilities align with the Manager level position will generally fall within the range of $101,920 – $130,466 annually. Final title and compensation will be determined based on the selected candidate’s experience and qualifications.

Brief Description

The Manager of the Intensive Community Support, Behavioral Health Services Team (ICS/BHST) and LIFE Path oversees the delivery of comprehensive mental health services, ensuring high-quality care for clients. This role involves leading treatment teams and maintaining compliance with all relevant regulations. Key responsibilities include managing program operations monitoring, developing, and managing the performance of team members. The Manager also oversees budgets, program evaluation, and continuous improvement initiatives. Strong leadership, organizational, and communication skills are essential to effectively support both staff and clients, fostering a therapeutic and supportive environment.

Qualifications

• Licensed Marriage and Family Therapist, Licensed Clinical Social Worker, or Licensed Professional Clinical Counselor.
• BBS registration, licenses, credentials or like certifications must remain active and valid with their governing entity, if applicable.
• Five years’ experience in child and family counseling field.
• Five years’ supervisory experience required.
• Drug Medi-Cal experience preferred
• Proficient in Electronic Health Record navigation and Microsoft suite (Word, Excel, PowerPoint).
• A valid California driver’s license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.

Essential Job Functions

• Operate an agency or personal vehicle for work-related activities which may include, client visits, meetings, trainings, or other agency-related appointments
• Ensure compliance with driving requirements, including maintaining a valid driver’s license, current vehicle registration, and proof of insurance as required by agency policy.
• Knowledge of current issues/trends in the field of counseling psychology, and social work.
• Ability to communicate ideas in oral and written form.
• An ability to instruct in group and individual settings.
• Ability to work effectively with cultural/ethnic diversity.
• Physical, emotional, and mental health adequate to perform duties.
• Provide monthly client data and statistical/status reports to the Quality Assurance Department and to referring agencies as required.
• Provide time to address client concerns regarding services.

Responsibilities

• Manage day-to-day operations and ensure compliance with all personnel legal requirements, including staff oversight, hiring, scheduling meal periods, and approving timesheets.
• Responsible for implementing leadership development concepts in staff oversight, including time management, purposeful coaching and development, effective communication, and meeting facilitation.
• Promote a healthy working environment that values staff and equips them to succeed while making sustainable decisions in a way that strengthens both our workforce and our impact.
• Responsible for contract review and ensuring deliverables are met.
• Responsible for executing organizational strategies and initiatives.
• Ensure compliance with regulatory requirements (such as HIPAA) for reports, records, and policies as outlined in contracts.
• Develop and maintain a procedural manual for program operations.
• Responsible for identifying and mitigating risks associated with potential adverse events, outcomes, or behaviors stemming from legal, ethical, or operational process breakdowns.
• Develop the annual budget for the program/department and collaborate on budget reports.
• Develop and collaborate on program/department grants and RFPs.
• Ensure compliance with regulatory bodies related to audits, charting and paperwork policies and procedures.
• Each leader is directly accountable for the outcomes of their program or area of responsibility through a mindset of ownership, continuous improvement, and follow-through.
• Collaborate to develop and expand department/program services, track relevant metrics, and make modifications as needed.
• Maintain good working relationships with referral agents/agencies.
• Supervise and support staff to meet monthly productivity expectations.
• Responsible for preventing and controlling infection.
• Responsible for maintaining a culture of quality and safety.
• Responsible for reducing the risk of injury to clients, staff, and visitors.
• Effectively use de-escalation skills and techniques for crisis prevention
• Properly administer the C-SSRS to help prevent suicide.
• Responsible for consumer awareness of program.
• DIRECTOR LEVEL includes contract development and approvals.

Other

• Attend all required meetings and trainings.
• Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Other duties as assigned.

Summary

We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Program Manager for our ICS/BHST/LIFE Path program, who is ready to make a difference in the lives of others!

Why Sierra Vista?

Our supportive, caring environment extends not only to our clients and families, but to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.

Sierra Vista Child & Family Services Offers

• Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical dental vision coverage, and an employer paid life insurance policy.
• 2 weeks of vacation, 11 paid holidays, 12 sick days upon accrual.
• Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
• Optional 403(b) retirement plan with employer matching.
• Clinical Supervision for state licensure.
• Opportunities for growth and professional development.
• Non-Profit Student Loan Forgiveness.
• Salary Increases each year.
• Supportive/collaborative work environment.
• Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.