Behavioral Health Program Coordinator (Remote Options)

Bernalillo; Albuquerque, Northern (NM, KY); Hybrid; USD 54,000 - 85,000; Full time

Job summary

Bernalillo County is seeking a Program Coordinator in the Behavioral Health Department to lead administrative and educational activities for program development and implementation. You will guide staff, contractors, and community partners, ensuring data integrity and regulatory compliance while supporting housing and behavioral health outcomes.

The role focuses on overseeing contracts, preparing reports, updating policies, and coordinating meetings.

Qualifications

• Bachelor’s degree in a related field.
• Two (2) years of work experience as it pertains to the purpose of the position.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

• Oversee, monitor, and evaluate contracted service providers; conduct site visits and make recommendations regarding agency performance.
• Manage all service contracts and agreements across focus areas; provide guidance and instructions to contractors.
• Interpret regulatory requirements and ensure compliance; conduct interviews with service provider staff as needed.
• Investigate complaints related to non-compliance; provide guidance on corrective actions and the completion of Quality Improvement Plans.
• Maintain graphs, charts, and summaries of site visit findings.
• Assist in preparing the department budget; conduct research and draft regular reports as assigned.
• Prepare agenda items for monthly provider meetings, subcommittee meetings, quarterly meetings, conferences, summits, and other relevant internal and external engagements.
• Prepare official reports and maintain public information updates for county web pages.
• Assist management in issuing, interpreting, and recommending updates to operating policies; suggest improvements to workflow, procedures, and cost controls to enhance departmental efficiency.
• Review and update policies, procedures, rules, and regulations relevant to Behavioral Health programs and services.
• Establish and maintain official documents and records in both manual and electronic filing systems.
• Compile and analyze data to identify trends and measure program outcomes.
• Support program and project oversight; maintain program files.
• Draft, review, and respond to correspondence.
• Maintain confidentiality when handling sensitive or confidential records, plans, documents, or decisions.

Education

Bachelor’s degree in a related field

Job description

Bernalillo County is seeking a Program Coordinator in the Behavioral Health Department to lead administrative and educational activities for program development and implementation. You will guide staff, contractors, and community partners, ensuring data integrity and regulatory compliance while supporting housing and behavioral health outcomes.

The role focuses on overseeing contracts, preparing reports, updating policies, and coordinating meetings.