Behavioral Health Program Coordinator - Remote-Friendly

bernco; United States; On-site; USD 54,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Remote & flex-work options

Education assistance

Job summary

Bernalillo County in the Behavioral Health division seeks a Program Coordinator to implement, coordinate, and supervise the delivery of services. The role oversees day-to-day operations, collaborates with service partners, and monitors program effectiveness to support residents' behavioral health and housing needs.

The position requires a bachelor's degree and at least two years of related experience, with duties including contract oversight, reporting, policy review, and continuous quality

Qualifications

• Bachelor's degree in a related field.
• Two (2) years of work experience as it pertains to the purpose of the positions.

Responsibilities

• Oversee, monitor, and evaluate contracted service providers; conduct site visits and make recommendations regarding agency performance.
• Manage all service contracts and agreements across focus areas; provide guidance and instructions to contractors.
• Interpret regulatory requirements and ensure compliance; conduct interviews with service provider staff as needed.
• Investigate complaints related to non-compliance; provide guidance on corrective actions and the completion of Quality Improvement Plans. Maintain graphs, charts, and summaries of site visit findings.
• Assist in preparing the department budget; conduct research and draft regular reports as assigned.
• Prepare agenda items for monthly provider meetings, subcommittee meetings, quarterly meetings, conferences, summits, and other relevant internal and external engagements.
• Prepare official reports and maintain public information updates for county web pages.
• Assist management in issuing, interpreting, and recommending updates to operating policies; suggest improvements to workflow, procedures, and cost controls to enhance departmental efficiency.
• Review and update policies, procedures, rules, and regulations relevant to Behavioral Health programs and services.
• Establish and maintain official documents and records in both manual and electronic filing systems.
• Compile and analyze data to identify trends and measure program outcomes.
• Support program and project oversight; maintain program files.
• Draft, review, and respond to correspondence.
• Maintain confidentiality when handling sensitive or confidential records, plans, documents, or decisions.

Education

Bachelor's degree in a related field

Job description

Bernalillo County in the Behavioral Health division seeks a Program Coordinator to implement, coordinate, and supervise the delivery of services. The role oversees day-to-day operations, collaborates with service partners, and monitors program effectiveness to support residents' behavioral health and housing needs.

The position requires a bachelor's degree and at least two years of related experience, with duties including contract oversight, reporting, policy review, and continuous quality