Behavioral Health Program Coordinator: Contracts & Compliance

Bernalillo County; Albuquerque (NM); On-site; USD 54,000 - 85,000; Full time

Benefits offered by this job

Remote & flex-work options

Health benefits

Education assistance program

Career development opportunities

Longevity pay

Leave accruals

Job summary

Bernalillo County's Behavioral Health division is seeking a Program Coordinator to implement, coordinate, and supervise the delivery of behavioral health services at the 415 Silver Ave SW location. You will ensure services align with program goals and support residents’ behavioral health and housing needs.

You will oversee day-to-day operations, work with partners, monitor outcomes, and help manage budgets while drafting reports and preparing official communications for county pages.

Qualifications

• Bachelor’s degree in a related field.
• Two (2) years of work experience as it pertains to the purpose of the positions.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

• Oversee, monitor, and evaluate contracted service providers; conduct site visits and make recommendations regarding agency performance.
• Manage all service contracts and agreements across focus areas; provide guidance and instructions to contractors.
• Interpret regulatory requirements and ensure compliance; conduct interviews with service provider staff as needed.
• Investigate complaints related to non-compliance; provide guidance on corrective actions and the completion of Quality Improvement Plans.
• Assist in preparing the department budget; conduct research and draft regular reports as assigned.
• Prepare agenda items for monthly provider meetings, subcommittee meetings, quarterly meetings, conferences, summits, and other relevant internal and external engagements.
• Prepare official reports and maintain public information updates for county web pages.
• Assist management in issuing, interpreting, and recommending updates to operating policies; suggest improvements to workflow, procedures, and cost controls to enhance departmental efficiency.
• Review and update policies, procedures, rules, and regulations relevant to Behavioral Health programs and services.
• Establish and maintain official documents and records in both manual and electronic filing systems.
• Compile and analyze data to identify trends and measure program outcomes.
• Support program and project oversight; maintain program files.
• Draft, review, and respond to correspondence.
• Maintain confidentiality when handling sensitive or confidential records, plans, documents, or decisions.

Skills

Two years experience

Education

Bachelor’s degree in a related field

Job description

Bernalillo County's Behavioral Health division is seeking a Program Coordinator to implement, coordinate, and supervise the delivery of behavioral health services at the 415 Silver Ave SW location. You will ensure services align with program goals and support residents’ behavioral health and housing needs.

You will oversee day-to-day operations, work with partners, monitor outcomes, and help manage budgets while drafting reports and preparing official communications for county pages.