Behavioral Health Pharmacy Liaison Technician (On-Site)

Optum

White Cloud (MI)

On-site

USD 25,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

Life & AD&D Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

EAP

Referral Bonus

Voluntary Benefits

Job summary

Genoa Healthcare, part of Optum, seeks a Pharmacy Technician to support the Genoa mental health pharmacy, dispensing prescriptions and handling clerical duties under a registered pharmacist's supervision. Hours are Monday–Friday, 8:00am–5:00pm EST, at 1049 E Newell St, White Cloud, MI 49349.

Responsibilities include coordinating with clinic staff, routing prescriptions, enrollment, adherance outreach, and ensuring HIPAA compliance. Travel up to 10% required to Stanton location.

Qualifications

High school diploma or GED.
Active Michigan Pharmacy Technician license.
Ability to travel up to 10% to Stanton location.
Access to reliable transportation and a valid US driver’s license.

Responsibilities

Serve as on-site pharmacy resource within the partner clinic.
Assist in dispensing prescriptions under pharmacist supervision.
Support prescription routing and prior authorizations.
Monitor prescription status and resolve delays.
Recruit and enroll patients into Genoa services.
Conduct adherence outreach and manage refills.
Maintain accurate documentation and insurance information.
Ensure HIPAA compliance and regulatory adherence.
Identify workflow gaps and support process improvements.

Skills

Communication

Organization

Tools

EHR systems

Microsoft Office

Job description

Responsibilities include coordinating with clinic staff, routing prescriptions, enrollment, adherance outreach, and ensuring HIPAA compliance. Travel up to 10% required to Stanton location.

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