Mental Health Pharmacy Tech - Patient Access & Coordination

Jobtome; White Cloud (MI); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Genoa Healthcare, part of UnitedHealth Group, seeks a Pharmacy Technician to support all functions of the Genoa mental health pharmacy, primarily through dispensing prescriptions and clerical duties under supervision. Location: White Cloud, MI. Hours: Mon-Fri 8:00am–5:00pm EST.

Responsibilities include clinic coordination, prescription routing, adherence outreach, and ensuring accurate documentation with HIPAA compliance. Travel up to 10% to Stanton location may be required.

Qualifications

• High School Diploma or GED required.
• Active and unrestricted Pharmacy Technician license in Michigan.
• Ability to travel up to 10% to Stanton location.
• Access to reliable transportation and a valid US driver's license.

Responsibilities

• Serve as an on-site pharmacy resource within the partner clinic to support coordination.
• Build relationships with clinic staff, providers, and pharmacy teams.
• Support prescription routing and prior authorizations.
• Monitor prescription status and resolve delays.
• Recruit and enroll patients into Genoa services.
• Conduct adherence outreach and manage refills.
• Maintain accurate documentation and insurance information.
• Ensure compliance with HIPAA and regulations.
• Identify workflow gaps and support process improvements.

Skills

Strong communication

Organizational skills

Education

High School Diploma/GED

Tools

EHR systems

Job description

Genoa Healthcare, part of UnitedHealth Group, seeks a Pharmacy Technician to support all functions of the Genoa mental health pharmacy, primarily through dispensing prescriptions and clerical duties under supervision. Location: White Cloud, MI. Hours: Mon-Fri 8:00am–5:00pm EST.

Responsibilities include clinic coordination, prescription routing, adherence outreach, and ensuring accurate documentation with HIPAA compliance. Travel up to 10% to Stanton location may be required.