Behavioral Health Patient Care Technician

Northwestern Medicine; Palos Park (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

Northwestern Medicine is seeking a dedicated Nursing Support role to provide basic patient care under RN supervision in a fast-paced unit.

The position requires CNA/MA/EMT background or nursing student with clinical exposure, plus BLS certification. You will assist with ADLs, monitor vitals, report changes, and help maintain a clean, organized patient environment while coordinating with the care team.

Qualifications

• High School Diploma or equivalent required.
• CNA/Certified Medical Assistant/EMT or nursing student with one semester of clinical completed.
• American Heart Association Basic Life Support (BLS) certification required.
• Phlebotomy experience preferred.
• Graduate of an accredited CNA program or Phlebotomy course preferred.

Responsibilities

• Performs basic nursing care activities as delegated by an RN, including monitoring vital signs and measuring blood glucose.
• Assists patients with activities of daily living such as bathing, grooming and eating.
• Reports abnormal findings to nursing staff and documents care.
• Keeps patient rooms clean and orderly and supports unit workflow.
• Acts as liaison between patient care units and other departments.
• Responds to calls and communicates information to staff, family, or patient.
• Prioritizes tasks and maintains composure in stressful situations.
• Manages census and patient flow in coordination with RN in charge.

Skills

Vital signs

Glucose monitoring

Nursing assistance

Communication

Education

High School Diploma or equivalent

CNA/MA/EMT or nursing student with one semester

BLS (American Heart Association)

Job description

Northwestern Medicine is seeking a dedicated Nursing Support role to provide basic patient care under RN supervision in a fast-paced unit.

The position requires CNA/MA/EMT background or nursing student with clinical exposure, plus BLS certification. You will assist with ADLs, monitor vitals, report changes, and help maintain a clean, organized patient environment while coordinating with the care team.