Behavioral Health Outpatient Program Lead - Flexible Schedule

TrueNorth Wellness; Pennsylvania; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with company match

Paid time off

Employee Assistance Program

Job summary

TrueNorth Wellness is seeking an Outpatient Manager (Full-Time) with leadership experience to oversee therapists and interns across York, Hanover, or Gettysburg, with travel as needed. You will ensure compliant, efficient outpatient operations, support staff, and drive quality care in collaboration with the broader team.

The role requires a clinical master’s degree and management background, with preferred licensure (LPC/LSW/LCSW) and required clearances.

Qualifications

• Master's degree in a clinical field (social work, counseling)
• Minimum of 2 years of management experience
• Knowledge of regulations governing Psychiatric Outpatient Clinics and DDAP facilities
• LPC, LSW, or LCSW preferred
• Three clearances and mandated reporting training required (Pennsylvania ChildLine, PA State Police, FBI fingerprint)
• Experience with substance use treatment a plus
• Experience with child and adolescent populations a plus

Responsibilities

• Oversee department staff (therapists, interns) with three co-managers
• Serve as operations contact for therapists and interns (approve schedules, relay expectations, provide clinical direction)
• Ensure smooth outpatient therapy operations (compliance, QA monitoring, client concerns, medical record documentation)
• Hire, train, and maintain clinical staff per agency policies
• Understand and comply with OMHSAS and DDAP regulations
• Support staff by performing duties alongside other managers as needed
• Create and implement efficient processes and policies with other managers
• Monitor and impact financial health of outpatient clinics
• Collaborate with area stakeholders to support the community

Skills

People leadership

Operations management

Regulatory knowledge

Problem-solving

Education

Master's degree in social work/counseling

Job description

TrueNorth Wellness is seeking an Outpatient Manager (Full-Time) with leadership experience to oversee therapists and interns across York, Hanover, or Gettysburg, with travel as needed. You will ensure compliant, efficient outpatient operations, support staff, and drive quality care in collaboration with the broader team.

The role requires a clinical master’s degree and management background, with preferred licensure (LPC/LSW/LCSW) and required clearances.